Account Management Specialist

Summary

The Account Management Specialist I administers the company’s vendor management, risk, and compliance program. This position coordinates vendor onboarding, evaluates risk classifications, ensures required documentation is complete and current, manages renewals, and maintains accurate vendor information across company systems.

The position serves as a primary resource for locations and internal departments regarding vendor requirements and works closely with Operations, Quality Assurance, Accounts Payable, and vendors to ensure compliance with company policies and procedures.

Key Responsibilities

Vendor Management & Compliance

Vendor Records & Systems

• Maintain vendor contacts, risk classifications, compliance status, and supporting documentation within multiple systems.
• Monitor vendor management dashboards for new requests, outstanding items, and expiring documentation.
• Support vendor cleanup, system updates, and process improvement initiatives.

Corporate & Location

Support

• Serve as a resource to company locations regarding vendor onboarding and compliance requirements.
• Review submitted vendor information for completeness and accuracy.
• Follow up on missing information and communicate requirements and approval status.

Vendor Account Administration

• Administer designated corporate vendor accounts, including Amazon, Grainger, and other assigned vendors.
• Support account maintenance, user access, vendor communication, purchasing requirements, and documentation.

Accounts Payable Backup

• Provide AP coverage during vacations, absences, staffing shortages, and other business needs.

Core Competencies

• Accountability, attention to detail, reliability, professionalism, communication, teamwork, initiative, adaptability, follow-through, confidentiality and integrity, continuous learning, and respectful workplace conduct.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Degree in Accounting, Finance, Business, or equivalent experience preferred.
• Experience reviewing contracts or Certificates of Insurance preferred.

Knowledge, Skills & Abilities

• 2+ years of experience in vendor management, accounting, compliance, or related field.
• Strong attention to detail and organizational skills.
• Ability to manage multiple vendors files, deadlines, and compliance requirements.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Ability to maintain confidential financial and vendor information.
• Ability to work independently and follow established procedures.

Physical Demands

• Sit, use keyboard, use fine manipulation with hands and fingers. Lift up to 10 pounds.

Work Environment

• Clean, temperature-controlled environment. Noise level is low.

Equal Opportunity

Employer/Protected Veterans/Individuals with Disabilities

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