Salesforce Product Owner

Role : Salesforce Product Owner

Location : Locals only - Dallas, TX ( Hybrid 3 days )

Experience: 12 + years

Job Summary:

We are seeking an experienced Salesforce Product Owner to lead the strategy, development, and delivery of Salesforce solutions that support business objectives and improve customer and user experiences. The Product Owner will serve as the primary bridge between business stakeholders and Salesforce technical teams, translating business needs into clear product requirements and prioritized development work.

The ideal candidate has strong experience with Salesforce CRM, Agile/Scrum methodologies, product backlog management, user stories, stakeholder management, and Salesforce implementations/enhancements.

Key Responsibilities

• Own and manage the Salesforce product vision, roadmap, backlog, and priorities in alignment with business objectives.
• Work closely with business stakeholders, SMEs, Salesforce Architects, Developers, Administrators, QA, and integration teams.
• Gather, analyze, and translate business requirements into epics, features, user stories, and acceptance criteria.
• Prioritize the Salesforce product backlog based on business value, customer needs, technical dependencies, and organizational priorities.
• Define clear acceptance criteria and ensure requirements are understood by the development and QA teams.
• Participate in and support Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Collaborate with technical teams throughout the Salesforce development lifecycle from requirements through deployment and production support.
• Review and approve completed functionality to ensure it meets defined business requirements.
• Coordinate User Acceptance Testing (UAT) and work with business users to validate Salesforce solutions.
• Manage product releases, dependencies, risks, issues, and delivery timelines.
• Communicate product status, roadmap, priorities, risks, and delivery progress to business and technology leadership.
• Identify opportunities to improve business processes through Salesforce capabilities and automation.
• Support change management, user adoption, training, and continuous improvement initiatives.
• Ensure Salesforce solutions follow enterprise architecture, security, data governance, and compliance standards.

Required Qualifications

• 5+ years of experience in Product Ownership, Business Analysis, Product Management, or Agile delivery.
• 3+ years of experience working with Salesforce implementations, enhancements, or CRM products.
• Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, or Financial Services Cloud.

Preferred Qualifications

• Salesforce certifications such as Salesforce Certified Administrator, Salesforce Business Analyst, or Salesforce Platform App Builder.
• CSPO, CSM, PSPO, or PSM certification preferred.
• Experience with Salesforce Financial Services Cloud (FSC).
• Experience with Salesforce integrations, APIs, data migration, and third-party applications.
• Experience working with Salesforce Developers, Administrators, Solution Architects, QA, and DevOps teams.
• Experience in Banking, Financial Services, Insurance, or other regulated industries is a plus.