Production Designer

Job Title: Production Designer

Reports To: Senior Marketing Manager

About Cross Street:

Cross Street is a Chicago-based real estate services firm built on a strong foundation of property operations and client service. We bring together institutional-level experience with an entrepreneurial mindset to support owners and investors across residential portfolios.

From property management to brokerage and advisory, our team takes a hands-on, accountable approach focused on long-term value for both our clients and the residents who call these communities home.

Job Overview

The Production Designer reports to the Senior Marketing Manager and is responsible for owning the day-to-day execution that keeps Cross Street's brand running across every market. This role oversees individual property website builds, milestone and a-la-carte email campaigns, rinse-and-repeat print collateral and signage.

The Production Designer ensures ongoing support for the Cross Street corporate website and new-business materials.

Property Websites & Digital Set-Up

• Build and launch individual property websites in Wix, including domain set-up and Google Tag Manager (GTM) implementation.
• Set up and maintain scheduling tools (Zoho Bookings) and contact forms (Zoho Forms) for each property site.
• Manage the full slate of tasks tied to a property website launch: scheduler, forms, domain, GTM, and design from kickoff through go-live.
• Handle ongoing updates and maintenance for live property websites as needs change.

Email Marketing

• Design and build milestone email campaigns (e.g., pre-leasing, move-in, renewal), working ahead of schedule where possible.
• Set up associated forms for specific campaigns, including lead-scoring and broker-specific scheduler forms.
• Create a-la-carte emails generated from inbound form submissions and other one-off requests.

Flyers & Print Collateral

• Produce rinse-and-repeat print collateral: proofs, banners, listing flyers, and business cards.
• Create floorplan printouts, Residential Experiences printable templates, and resident handbooks/move-in guides.
• Own property and leasing signage production.

Cross Street Corporate

• Maintain the Cross Street brand style guide and the live website Figma file.
• Design new website pages in Figma, then build and launch them in Elementor.
• Maintain and update the RFP templates.
• Support new-business RFP decks: editing content and producing supporting assets

Production & Quality Control

• Prepare and proof press-ready files (bleed, crop marks, color mode, resolution) and coordinate directly with printers and sign vendors on quotes, timelines, and quality.
• Maintain and expand a library of templates and reusable assets so recurring materials and campaigns can be turned around quickly and consistently.
• Apply and enforce brand guidelines across all deliverables, flagging inconsistencies before materials go out.
• Manage a production queue across concurrent requests from leasing, sales, developer-services, and broker teams, prioritizing by deadline.
• Proof all outgoing materials for accuracy, pricing, unit specs, addresses, contact information, before publishing or printing.
• Partner with the Senior Designer on quality control and creative direction, escalating anything that falls outside established brand standards.

Qualifications:

• 2–4 years of experience in graphic design or production design, ideally in-house at a real estate, property marketing, or agency environment.
• Strong working knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop), Canva and Figma.
• Experience building and maintaining websites in Wix and/or WordPress/Elementor, including basic domain set-up and Google Tag Manager implementation.
• Experience with email platforms and campaign build-out (Mailchimp, Klaviyo, Zoho Campaigns or similar).
• Solid grasp of print production fundamentals: bleed, CMYK vs. RGB, file prep for offset and digital printing, paper and material specs.
• Excellent organization and time management; able to juggle multiple concurrent projects and deadlines without dropping quality.
• High attention to detail; this role is measured on accuracy and consistency, not on originating new creative concepts.
• Comfortable executing within an established brand system and taking direction from a Senior Designer.

Availability and Work Hours:

• Must be available to handle requests as needed outside of normal business hours
• Ability to access emails and call on weekends and be available to resolve issues as needed

Physical Requirements:

• Requires the ability to move within different areas of properties or offices, stand, sit, walk up/down stairs for periods of time.
• Perform computer-based work for extended periods; operate standard office equipment; and occasionally move and carry office materials weighing up to 10 pounds.

What We Offer

• Compensation: $68k-$75k base salary
• FLSA STATUS – exempt
• Comprehensive benefits package including Medical (BCBS), Dental and Vision Insurance
• Eligibility for participation in a 401(k) plan
• Paid time off including vacation and sick days
• Company paid Holidays and your Birthday off
• A collaborative and entrepreneurial culture committed to innovation and career growth