Software Engineering Manager

Essential Job Functions

• Manage, coach, and grow a team of Software Engineers focused on client and partner integrations, including regular 1:1s, feedback, career development, and hands-on technical coaching.
• Own the team's delivery from client discovery and requirements through development, testing, deployment, production support, and predictable outcomes.
• Guide technical design, review complex changes, troubleshoot difficult issues, establish engineering standards, and coach the team through architecture reviews, code reviews, and hands-on development when appropriate.
• Establish and evolve the team's integration architecture, reusable frameworks, and shared components, ensuring common business workflows are implemented consistently and client or partner variations are configuration-driven where appropriate.
• Own the technical roadmap for the team, identifying opportunities to modernize, simplify, and standardize integration capabilities while balancing client commitments and operational needs.
• Improve developer productivity by establishing common tooling, development environments, templates, libraries, testing approaches, and deployment patterns that allow engineers to deliver solutions consistently and efficiently.
• Provide technical leadership across EDI/X12, APIs, SQL, event-driven integrations, DBOS workflows, and existing enterprise integration technologies supporting freight forwarding, transportation, and warehouse operations.
• Establish and continuously improve software engineering practices across the team, including source control, code review, automated testing, CI/CD, observability, documentation, and production support.
• Assess existing integrations, mappings, and workflows to identify opportunities to simplify, standardize, and build reusable capabilities while preserving client and operational requirements.
• Own the technical quality and operational reliability of the team's solutions, including monitoring, alerting, incident response, root-cause analysis, and continuous improvement.
• Partner with clients, operations, Application Engineering, and other technical teams to resolve blockers, manage dependencies, and deliver reliable integrations.

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.
• Job requires the ability to use vision, adjust focus and work on a standard computer screen.
• Use of audio-visual equipment is required.
• Job may require punctual attendance and regular presence on-site at the assigned work location.

Education & Experience

• Bachelors Degree in Computer Science or related field, or equivalent practical experience preferred.
• 6+ years of engineering experience, including 2+ years of people management (or demonstrated readiness).

Other Skills and Abilities

• Strong software engineering background with the technical depth to lead engineers building production software using Python or similar modern programming languages.
• Experience leading teams that build and operate APIs, event-driven systems, data integrations, and distributed applications.
• Strong understanding of software engineering practices, including source control, pull requests, code review, automated testing, CI/CD, documentation, observability, and production ownership.
• Ability to establish engineering standards and help a team consistently apply them across development, testing, deployment, and support.
• Experience designing reusable frameworks, libraries, and shared services that support multiple clients or use cases without creating unnecessary client-specific implementations.
• Strong understanding of configuration-driven design and the judgment to determine what should be implemented as shared code, configuration, or client-specific logic.
• Ability to understand and reverse engineer existing integrations, mappings, workflows, and business rules and translate them into maintainable technical designs.
• Experience designing reliable distributed workflows, including idempotency, retries, duplicate handling, error recovery, state management, and safe reprocessing.
• Strong understanding of API design, SQL and data modeling, messaging and event-driven architecture, and common enterprise integration patterns.
• Experience with EDI/X12 and B2B integration; freight forwarding, transportation, warehouse, or logistics integration experience strongly preferred.
• Experience with workflow orchestration, messaging, and B2B integration technologies such as DBOS, Kafka, Orderful, or comparable technologies is beneficial.
• Ability to evaluate new technologies through hands-on testing and technical analysis and make sound recommendations based on scalability, reliability, maintainability, operational complexity, and cost.
• Strong production troubleshooting skills with the ability to use logs, metrics, traces, SQL, and message data to identify root causes and guide engineers through complex incidents.
• Demonstrated ability to grow engineers technically through design reviews, code reviews, pairing, mentoring, and direct feedback.
• Strong client and stakeholder communication skills with the ability to translate business requirements into technical solutions while appropriately challenging requirements that create unnecessary complexity.
• Ability to balance delivery commitments with technical quality, reliability, maintainability, and reduction of technical debt.
• Grows engineers and builds high-performing, healthy teams.
• Thinks Analytically: weighs costs, benefits, risks, and chances for success when making decisions.
• Is Proactive: takes on new opportunities and tough challenges with urgency, energy, and enthusiasm.
• Focuses on Performance: holds self and others accountable to meet commitments.
• Collaborates: builds partnerships internally and externally to meet shared objectives.
• Influences: gains support for ideas and proposals through clear, audience-aware communication.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify (http://www.dhs.gov/e-verify)

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity

Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.