Healthcare Business Operations Manager

Cornerstone – Behavioral Health Services

HealthCare Business Manager

Position: Full-Time | Remote

Salary: $50,000–$60,000 annually, depending on experience

Location: United States (New York State preferred)

Schedule: Flexible hours, with one scheduled virtual meeting weekly

About Cornerstone

Cornerstone is an established behavioral healthcare organization supporting approximately 55 clinicians. We are seeking an experienced, dependable, and self-directed Healthcare Business Operations Manager to oversee medical insurance billing, payment processing, and financial operations.

This position is ideal for an organized professional who enjoys working independently, takes ownership of responsibilities, and values flexibility while maintaining high standards of accuracy and accountability.

Primary Responsibilities

1. Medical Insurance Billing & Invoicing

Demonstrated medical insurance billing experience is essential for this position.

• Oversee and manage medical insurance billing, claims submissions, and reimbursement processing.
• Monitor outstanding claims, denials, rejections, and appeals.
• Resolve billing discrepancies and follow up with insurance companies to ensure timely payment.
• Maintain accurate patient billing and invoicing records.
• Monitor accounts receivable and identify opportunities to improve collections.
• Work with commercial insurance carriers and Medicaid reimbursement systems.
• Ensure billing practices comply with applicable healthcare regulations and payer requirements.

2. Payment Processing & Financial Oversight

• Process, record, and reconcile insurance and patient payments.
• Monitor deposits, outstanding balances, and financial transactions.
• Maintain accurate accounts receivable records.
• Prepare monthly financial summaries and reports for organizational leadership.
• Monitor cash flow, reimbursement trends, and overall financial performance.
• Identify discrepancies, inefficiencies, or financial concerns and recommend appropriate solutions.
• Assist leadership in understanding financial trends and operational opportunities.

3. QuickBooks & General Business Financial Management

• Use QuickBooks regularly to manage financial records and business transactions.
• Maintain accurate bookkeeping records, including income, expenses, deposits, and payments.
• Perform account reconciliations and support routine financial reporting.
• Assist with budgeting, expense monitoring, and financial planning.
• Coordinate financial information with the owner or company director.
• Provide occasional support with payroll and basic human resources administration as needed.

Most routine payroll and HR functions are managed through QuickBooks. Prior experience in these areas is helpful but not essential.

Required Qualifications

• Minimum of three years of professional medical insurance billing experience.
• Demonstrated experience with insurance claims, reimbursements, denials, and accounts receivable.
• Experience processing payments and reconciling financial accounts.
• Proficiency with QuickBooks.
• Strong organizational, analytical, and problem-solving skills.
• Excellent attention to detail and commitment to financial accuracy.
• Ability to work independently, prioritize responsibilities, and consistently meet deadlines.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and appropriately handle sensitive financial and patient information.

Preferred Qualifications

• Experience with behavioral healthcare billing.
• Familiarity with New York Medicaid and commercial insurance reimbursement systems.

Experience supporting a multi-provider healthcare practice.

• Experience preparing financial reports and monitoring business performance.
• Basic familiarity with payroll and human resources administration.
• Residence in New York State.
• Experience supporting a multi-provider

This is a full time W-2 Employment opportunity

Equal Employment Opportunity

Cornerstone is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

healthcare practice.

• Experience preparing financial reports and monitoring business performance.
• Basic familiarity with payroll and human resources administration.
• Residence in New York State.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Work Location: Remote