Account Manager - Middle Market Newton / Wichita office

Job Overview ----------------

Job Summary: Newton / Wichita offices

Account Managers working in our Wichita office are client service counselors who support existing clients throughout each insurance renewal cycle while managing day-to-day tasks and projects. Account Managers are also time management, process, and technology experts who constantly improve their ability to use agency and carrier systems. They are carrier and coverage experts who use their expertise to solve problems.

Salary Range: $60,000.00 - $80,000.00 per year

Benefits ------------

Annual Base Salary Based on Experience

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Bereavement Leave

Employer Paid Short Term Disability

Cancer Insurance

Critical Illness Insurance

Paid Holidays

FSA/HSA Dependent Care Spending Accounts

Employee Assistance Program

BCBS Health Insurance

Requirements ----------------

Education and Experience: One year experience in a work insurance setting or 60 hours of college coursework, an associate degree desirable.

Related Experience

Accident & Health insurance license required within 3-6 months of hire, unless already licensed.

Responsibilities

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Duties:

• Responsible for the timely servicing of an assigned group of clients and their employees.
• Process enrollments, terminations, benefits changes, salary, and address changes as needed. Research and correct enrollment discrepancies and process retroactive changes.
• Manage individual workload and follow through on assignments effectively and on time.
• Support Employee Benefits Consultants during open enrollment and beyond, helping to guide and educate people about the fundamentals and benefits of the coverage they are eligible for and participate in.
• Communicate professionally with business partners, clients, prospective clients, and their employees.
• Serve as a liaison between clients' employees, insurance companies, and related service providers.
• Travel to employer sites for servicing, enrollment, and education purposes when needed.
• Effectively utilize multiple internal and external computer systems/programs to assist clients, prospective clients, and their employees, including selected HRIS platform(s) and Agency Management program(s), while following established

workflows/ documentation requirements.

• Complete required Continuing Education and related processes to maintain state-specific insurance license(s). Participate in and be open to professional development opportunities to maintain the required skill level and industry knowledge.
• Build positive relationships on an internal and external basis.
• Work closely with the Employee Benefits team.
• Assist with the development and production of proposals and review booklets.
• Work on special projects as required.
• Be accountable.

Responsibilities:

• Rapid and accurate responsiveness to clients.
• Strong relationships with carriers, clients, and team members
• Able to solve complex insurance and risk management issues
• Consistently provides clients with actionable insights and guidance
• Mentor future Account Managers
• Effectively manage a book of business adherent to the most recent technology available
• Coordinate renewals with clients and producers
• Complete audits on auditable policies
• Make arrangements for client premium financing or direct debit
• Coordinates the preparation of and distribution of certificates and auto-identification cards

About Us

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Conrade Insurance Group is a family-owned business founded in Newton, Kansas in 2006. With over 50 employees across our Newton and Wichita offices, we're proud to serve a wide range of industries, including healthcare, public entities/education, construction, and manufacturing. In fact, we insure more hospitals and school districts than any other agency in the state!

We're passionate about our community and actively involved in making a positive impact. As independent insurance agents, we work with a variety of insurance companies to find the tailored coverage solutions that meet the unique needs of our clients, whether they're businesses or individuals.