Education Operations Manager

Role Overview

Congregation Kol Emeth is a collaborative, dynamic spiritual home known for our warm sense of welcome and strong Jewish vision. We are seeking an energetic and detail-oriented Education Operations Manager to join our team.

Reporting directly to our Morat Derech and working under her general supervision, you will play a central role in driving the daily success, organization, and growth of our youth and educational programs. Your primary goal will be to oversee program operations, own budget tracking and organizational logistics, liaise with facilities staff, and manage our summer camp.

If you thrive in a collaborative environment, enjoy solving operational puzzles, and take pride in delivering exceptional support to families and educators, we would love to meet you!

Key Responsibilities

• Daily Educational Programming & Administrative Operations:
• Design and oversee administrative workflows for educational programs.
• Work directly with the marketing and communications staff on promotional materials, registration forms, and monthly and weekly newsletters
• Maintain the educational programming calendar and work directly with the administrative team to ensure that public calendars are up to date.
• Draft and distribute weekly reminder emails, respond promptly to parent inquiries, and manage email lists/groups.
• Meet with prospective families and students to provide detailed information about our calendar and events
• Support families through the registration process for all programs
• Resolve parent/congregant escalations
• Along with the other educational programming staff, participate in weekly meetings for problem solving and creating program content
• Attend programs and classes as program staff and support
• Collect, track, and maintain accurate educational data
• Determine (with the other members of the team), order/pick up necessary program supplies; organize, label, and maintain the educational programming supply closets.
• Generate setup schedules, catering/menu needs, and coordinate event logistics.
• Determine need for, recruit, coordinate and oversee volunteers for events. Be the main point of contact for volunteers and vendors at large events
• Facilities, Budget & Logistics Coordination:
• Serve as the main point of contact for facilities staff and vendors to ensure rooms, materials, and venues are prepped for learning and events.
• Resolve vendor escalations
• Meet regularly with the facilities director to review calendar and upcoming events
• Work with the Executive Director and the Safety Committee for large events to ensure that plans are in place for entry and traffic flow
• Develop the annual education and camp budgets and recommend program fees; approve expenditures within a set limit; select and negotiate with vendors; set registration, attendance and camp operating policies (with Morat Derech); analyze enrollment and program data and recommend changes.
• Own budget management, expense tracking, and organizational records for educational initiatives.
• Summer Camp:
• Own the logistics and administrative side of launching Kol Emeth’s summer camp each year. In partnership with the Morat Derech and other staff members, create cohesive schedules and structures. Supervise non-educational camp staff (counselors and support staff) throughout the camp season.
• Manage the camp timeline for recruitment and counselor agreements; create all materials for camp recruitment
• Determine camp staffing levels and schedules.
• Recommend hiring decisions for camp staff, lead counselor training, and handle registration forms.
• Help Create and support all camp activities including water days and field trips, and staff precare and aftercare. Opportunity to lead a specialty track (depending on interest)
• Holiday Programming & Events:
• Staff and provide operational support for all family holiday programming.
• Ensure seamless coordination and a welcoming atmosphere for participating families.
• With the other members of the Educational Programming team assist with set up of main events, such as the Sukkot Harvest Festival and Purim Carnival
• Morat Derech Support:
• Provide operational assistance and proactive support to the Morat Derech as needed.

QualificationsRequired:

• Communication & Interpersonal Skills: Excellent written and verbal communication abilities with patience and a positive, welcoming demeanor toward children, parents, and colleagues.
• Technical Proficiency: Demonstrated hands-on skills with software applications including Google Workspace (G-Suite) and Microsoft Office.
• Organizational & Problem-Solving Excellence:
• Proven ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
• High accuracy, keen attention to detail, and top-tier organizational skills.
• Skill in resolving both routine and complex administrative challenges promptly.
• Collaboration & Leadership Readiness:
• Ability to work closely with senior leadership to execute vision to reality
• Work effectively as a supportive team member.
• Capability to work independently, exercise initiative, use sound judgment, and maintain confidentiality and discretion.
• Knowledge of Jewish traditions, holidays, and life cycles

Preferred:

• Experience or interest in using AI productivity tools (such as Google Gemini) to streamline workflows and enhance productivity.
• CRM or membership database experience

What We Offer

• Collaborative Community: Work in a supportive, mission-driven environment in Silicon Valley alongside dedicated professionals and a welcoming congregation.
• Work Flexibility: Enjoy a balanced combination of on-site engagement and remote operational time, as well as a flexible schedule based on programming calendar.
• Professional Growth: Directly shape and build new initiatives, including our summer camp program.
• Competitive Compensation & Benefits: $72,500–$73,000 per year (commensurate with experience), plus paid time off, secular holidays off, healthcare benefits, and retirement options.

To Apply

Please submit your resume and a brief cover letter outlining your relevant operational experience and why you are excited to join Congregation Kol Emeth via Indeed or directly to [email protected]

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Palo Alto, CA 94306