IT Operations Manager

The IT Manager at Clark Pacific is accountable for design, implementation and

management of corporate IT infrastructure, IT operations and IT help desk

as well as definition and adherence of IT policies and procedures. The IT

Manager works closely with multiple functional groups to support the

business; manage license compliance and the IT budget.

Reasonable accommodations may be made to enable qualified individuals

to perform the essential functions.

• Exercise a high level of professionalism and confidentiality when dealing

with staff, projects and proprietary information.

• Personnel Management: Recruit, manage and coach IT staff across multiple

locations. Provide feedback on performance.

• Strategy & Leadership: Benchmark, analyze, report on and make

recommendations for the improvement and growth of the

IT infrastructure and systems. Maintain a roadmap of new or updated

technologies. Develop and execute project plans, aligned with business

and/or technology requirements, with clearly defined success criteria,

resource requirements, budget, timeline and milestones.

• IT Process & Procedures: Oversee and lead IT processes, procedures and

work activities to ensure consistency and a high level of service and

operational excellence including Help Desk and corporate infrastructure

and network. Ensure network is secure from unauthorized access and use.

• Budget & License Management: Actively manage IT hardware and

infrastructure licensing to ensure Clark Pacific compliance to established

agreements. Procure new hardware and software when needed. Monitor

and manage budgets on a monthly basis to approved spend and forecasts.

• Other duties as assigned.

Equal Opportunity

Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.