Senior Human Resources Manager

Transparent Hospitality is a growing food, beverage, and hospitality company with acclaimed concepts in both Nevada and Tennessee. Our mission is to create a gathering place that intentionally empowers education, care, and sustainability through the sharing of thoughtfully crafted food. We are in an exciting stage of growth, expanding our footprint while staying true to our mission and culture.

Perks and benefits of working at Perenn include:

• Salary Range $90,000-$100,000
• Medical, dental, and vision insurance for all full-time employees (we pay the insurance premium for all full-time employees partaking in our dental and vision insurance program and offer a stipend to cover part of the insurance premium for all full-time employees electing into our medical insurance program)
• Medical, dental, and vision insurance begin within the first 30 days of employment
• 401K program through Human Interest
• Paid time off and paid sick time for full-time employees (eligible after employee’s first 30 days)
• And more!

About the Role

Transparent Hospitality is seeking an experienced, highly organized, and people-focused Human Resources Manager to lead Human Resources (HR), employee relations, and company culture across our growing hospitality company, with locations in Tennessee and Nevada.

This individual will be responsible for creating a consistent, supportive, and accountable workplace while developing meaningful initiatives that strengthen employee engagement, company culture, and the overall employee experience.

We believe exceptional hospitality begins with how we care for one another. Beyond traditional HR responsibilities, this position will play a central role in bringing that philosophy to life through employee recognition, company gatherings, thoughtful benefits, hospitality initiatives, and opportunities that connect our teams.

The ideal candidate is an approachable, creative, and proactive leader who balances strong HR knowledge with a genuine passion for people. They should be equally comfortable navigating complex employee matters, coaching managers, developing company-wide programs, and finding thoughtful ways to make Transparent Hospitality an exceptional place to work.

This is a hands-on leadership position requiring an active presence in our Tennessee locations, consistent oversight of Nevada HR functions, and periodic travel between states. Must be based in Franklin/Nashville area.

What to Expect as a Senior Human Resources Manager

Employee Relations + HR Leadership

• Serve as the primary HR leader and point of contact for employee-related matters across Tennessee and Nevada
• Lead additional Human Resources Managers, leads, or coordinators across states
• Support employees and management teams with workplace concerns, conflict resolution, performance issues, and disciplinary matters
• Conduct workplace investigations and maintain accurate, confidential documentation
• Guide managers through employee performance management, corrective actions, and separations
• Ensure fair, consistent, and professional treatment of employees across all locations
• Provide practical guidance to management teams regarding employee communication, accountability, and workplace expectations
• Identify recurring employee relations challenges and proactively develop solutions
• Maintain a strong, approachable presence and build trust with employees at all levels

Company Culture, Employee Experience + Engagement

• Lead the development, implementation, and ongoing evolution of Transparent Hospitality’s company culture across Tennessee and Nevada
• Work closely with ownership to translate the company’s mission, values, and hospitality philosophy into meaningful everyday employee experiences
• Plan, organize, and execute company-wide celebrations, holiday parties, employee appreciation events, team gatherings, and other culture-building initiatives
• Develop and coordinate employee benefit initiatives, special perks, recognition programs, and experiences that support employee satisfaction and retention
• Research and establish partnerships with local businesses, wellness providers, and other organizations to create unique employee benefits and opportunities
• Develop and lead internal hospitality initiatives that encourage kindness, generosity, professionalism, teamwork, and thoughtful care among employees
• Create programs and experiences that help employees feel valued, recognized, and connected to the larger company
• Coordinate employee milestones, anniversaries, achievements, and meaningful life events through thoughtful recognition initiatives
• Partner with location leadership to ensure company values and hospitality standards are reflected in daily workplace interactions
• Organize employee engagement activities, team-building experiences, and educational opportunities across locations
• Develop consistent internal communication initiatives that connect employees across different locations and states
• Gather employee feedback, identify opportunities to improve workplace culture, and implement meaningful changes
• Establish and manage budgets, calendars, and logistics for company culture initiatives and employee events
• Ensure employees in both Tennessee and Nevada have equitable access to company-wide initiatives, recognition, and benefits

HR Compliance & Employment Practices

• Maintain HR policies and procedures in accordance with applicable federal, Tennessee, and Nevada employment laws
• Oversee employee documentation, personnel files, and required employment records
• Manage onboarding documentation, employment eligibility verification, and HR recordkeeping
• Coordinate employee leave administration, workplace accommodations, workers’ compensation, and unemployment matters
• Ensure consistent and legally compliant practices related to hiring, disciplinary actions, and terminations
• Maintain and update employee handbooks, policies, and internal procedures
• Coordinate with external payroll providers, legal advisors, and compliance partners as needed
• Monitor changes in employment regulations and communicate relevant updates to ownership and management teams

Recruiting, Hiring + Onboarding

• Oversee recruiting and hiring processes across all company locations
• Partner with ownership and management teams to identify staffing needs and hiring priorities
• Coordinate job postings, applicant tracking, interviews, employment offers, and hiring documentation
• Develop and maintain consistent recruiting and onboarding procedures
• Ensure new employees receive thorough orientation, company information, and an introduction to Transparent Hospitality’s values and expectations
• Develop onboarding experiences that create a positive first impression and help new employees feel connected to the company
• Support management teams in attracting, selecting, and retaining qualified employees
• Maintain organized hiring records and monitor recruiting progress across locations

HR Systems, Benefits + Employee Administration

• Oversee HR systems, employee records, and personnel documentation
• Maintain accurate employee information, employment status changes, compensation records, and required documentation
• Manage Review and verify payroll and tip for accuracy on a biweekly basis in coordination with payroll processors.
• Coordinate employee onboarding, offboarding, and employment changes with the external payroll provider
• Ensure payroll-related employee information is communicated accurately and on time
• Manage employee benefits administration, enrollment coordination, and employee questions
• Research and recommend improvements to existing employee benefits and workplace programs
• Coordinate employee leave, required certifications, and training documentation
• Maintain organized HR resources and administrative procedures for management teams
• Represent and manage required documentation and coordination with workers' compensation and any employee claims
• Oversee broker communication

Management Development + Support

• Serve as a trusted HR resource and advisor to location managers and regional leadership
• Coach managers on communication, performance management, accountability, conflict resolution, and employee development
• Develop practical tools and training that help managers lead their teams effectively
• Support consistent implementation of company policies, expectations, and workplace standards
• Coordinate performance evaluations, employee development plans, and corrective action processes
• Help managers foster positive, respectful, and hospitality-driven workplace environments
• Identify leadership development opportunities and coordinate relevant training initiatives
• Partner with ownership to strengthen management effectiveness and employee retention

Multi-State HR Oversight

• Provide consistent HR leadership and support across Tennessee and Nevada locations
• Coordinate with existing HR support personnel and management teams in both states
• Establish clear communication, documentation, and reporting procedures across locations
• Ensure state-specific employment requirements are understood and followed
• Conduct regular HR check-ins with location leadership to identify and address employee-related concerns
• Travel periodically between Tennessee and Nevada to support employees, management teams, and company initiatives
• Maintain consistent company-wide HR standards while accommodating state-specific requirements
• Ensure employee engagement and culture-building initiatives are thoughtfully implemented across both markets

About You

• Minimum 5 years of progressive human resources experience, preferably including HR management responsibilities
• Experience supporting multi-location businesses and employees across multiple states
• Strong working knowledge of federal employment laws and applicable Tennessee and Nevada employment requirements
• Demonstrated experience handling employee relations, workplace investigations, disciplinary actions, and terminations
• Experience with recruiting, onboarding, benefits administration, and HR systems
• Proven ability to develop employee engagement, recognition, or workplace culture initiatives
• Strong communication, interpersonal, and conflict-resolution skills
• Exceptional organizational skills, attention to detail, and ability to manage competing priorities
• Ability to work independently, exercise sound judgment, and handle sensitive matters with discretion
• Experience coaching managers and implementing consistent HR practices
• Creative, thoughtful, and enthusiastic about developing meaningful employee experiences
• Comfortable working in a fast-paced environment with a diverse employee population
• Hospitality, restaurant, retail, or service-industry HR experience strongly preferred
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
• Willingness to travel periodically between Tennessee and Nevada

Physical Requirements

• Must be able to lift up to 25 pounds regularly
• Must be able to sit at a desk for prolonged periods of time

Transparent Hospitality is proud to be an equal-opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status, or any other status protected by applicable law.

Disclaimer for all TN candidates and employees

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person