HR Generalist - Assistant Director of Professional Development & Employee Relations

HR Generalist - Assistant Director of Professional Development & Employee Relations

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility.

John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education.

The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor's and master's degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences.

The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

ABOUT THE POSITION

The Assistant Director of Professional Development & Employee Relations supports the Director in the implementation and administration of employee development, compliance training, employee engagement, and employee experience initiatives.

The position assists with program coordination, training delivery, communications, exit interview administration, and employee relations support activities, while ensuring the effective execution of departmental programs and services.

The Assistant Director provides operational and administrative support to the unit initiatives The Assistant Director supports the successful execution of departmental programs while the Director retains responsibility for employee relations strategy, investigations, organizational development, analytics, reporting, process improvement, automation initiatives, and executive consultation.

Primary Responsibilities

Professional Development & Training

• Facilitate and coordinate professional development, compliance training, and learning events, including logistics, scheduling, registration, attendance tracking, and partnership with external facilitators.
• Support leadership and supervisor development initiatives by delivering training, collecting participant feedback, and evaluating program effectiveness for continuous improvement.

LinkedIn Learning Administration

• Administer Linkedln Learning programs and user access
• Assign learning pathways and training opportunities
• Track participation and completion rates

Employee Engagement & Communications

• Create and distribute employee engagement communications, including the monthly Learning & Development Newsletter and updates through the Learning & Development Teams Channel.
• Promote learning opportunities, training programs, and recognition initiatives while drafting communications and supporting employee engagement activities.

Exit Interview Program Administration

• Administer and support the exit interview program by scheduling and conducting interviews, managing communications, maintaining records, and tracking participation rates.
• Analyze employee feedback and trends, escalate significant concerns to leadership, and support employee experience assessment and continuous improvement initiatives.

Employee Relations

Support

• Attend employee relations meetings and investigations as requested
• Gather records and information requested by the Director

Operational & Administrative

Support

• Coordinate and support departmental operations by managing calendars, training materials, program documentation, compliance training communications, and key project timelines.
• Collect, organize, and maintain data and records to support audits, reporting, documentation requests, and other initiatives directed by leadership.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

CUNY TITLE OVERVIEW

Administers various Human Resources functions and programs for one or more employee group(s) exercising discretion and independent judgment.

• Oversees two or more human resources functions for an employee group, such as, but not limited to, staffing, recruitment, employee relations, appointment administration, compensation, human resource information systems (HRIS), training and development, benefits, and/or administration of HR policies, procedures, and programs.
• Ensures human resources functions, programs, and actions are in compliance with university rules and regulations, collective bargaining agreements, employment laws, and college policies and procedures.
• Interprets and provides professional counsel and advice to employees and managers on HR programs and policies, CUNY rules, collective bargaining agreements, and applicable employment laws. Researches and resolves multifaceted human resources issues.
• Recommends new approaches, best practices, policies, and systems to improve office efficiency and services provided.
• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$79,630 - 89,777

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on any website other than CUNYFirst, please follow the instructions below: Go to www.cuny.edu and click on "Employment"

Click "Search job listings"

Search by Job Opening ID number 32938

Click on "More Options to search for CUNY jobs"

Click on the "Apply Now" button and follow the instructions.

Once you have registered or logged in with your user name and password, upload your cover letter, resume and the names and contact information of three professional references as one document.

CLOSING DATE

The review of resumes will begin on November 6, 2026.

The posting closes on November 20, 2026.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity.

EEO/AA/Vet/Disability Employer.

Job ID: 32938

Location: John Jay College

Job Type: Full-Time