Human Resources Director

Position Purpose:

The purpose of this position is to provide quality customer service to City employees, City and School retirees, and the general public for all human resources needs in the areas of recruitment, hiring, benefits, compensation, classification, labor relations, employee relations, worker’s compensation, and unemployment.

The Human Resources Director is responsible for representing the Mayor’s office in the negotiation of health, dental, and life insurance benefits, bringing new benefits offerings into City and School and for overseeing the processing of health and dental changes for the active City and retired City and School employees (approximately 600 eligible employees; 500 eligible retirees/spouses).

The Human Resources Director manages all additional Human Resource functions for the City (approximately 235 full-time employees; 110 part-time/seasonal employees). The Human Resources Director administers the city’s compensation and benefits programs in compliance with Federal and State Labor Laws along with local collective bargaining agreements.

The Human Resources Director is committed to attracting and retaining a knowledgeable and diverse workforce, to foster professional development, to promoting a harmonious work environment, and to assisting employees of the City in their professional goals through education, training, and awareness. The Human Resources Director establishes and monitors policies and procedures related to personnel.

The Human Resources Director conducts analysis related to potential changes in benefits/pay and collective bargaining.

The Human Resources Director provides quality customer service in a friendly atmosphere while administering effective processes and practices for a positive working environment. The Human Resources Director provides information, resources, support, and counsel to all City Departments with a high level of professionalism, integrity, confidentiality, and sensitivity to the needs of employees and the general public.

The Human Resources Director is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control.

Supervision

Supervision Scope: The Human Resources Director performs highly responsible work, requiring the exercise of considerable judgment in the planning, direction, and control of the compensation and benefits programs as well as employee issues.

Supervision Received

The Human Resources Director works under the direction of the Mayor.

Supervision Given

The Human Resources Director supervises the Full-Time Payroll and Benefits Coordinator and Part-Time Human Resources Assistant.

Job Environment

The Human Resource Director’s work is performed under typical office conditions. This position is required to frequently work outside of business hours. In addition, the Human Resources Director may be required to work on weekends and may be contacted at any time to respond to important situations and emergencies.

This position requires the operation of office computers, printer, calculator, telephone, copier, facsimile machine, and all other standard office equipment.

The Human Resources Director has access to City-wide confidential information, including personnel records, litigation matters, criminal investigations, collective bargaining negotiations, and medical records.

Errors in administrative decisions could result in lower standards of service and have legal repercussions.

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Advises the Mayor and Department Heads in appropriate resolution of complex employee relations issues, including progressive discipline, contract interpretation, and grievance resolution, collaborating with legal to understand trends and risk and advises on appropriate remediation.
• Provides direction to the labor relations and collective bargaining function: serves on negotiation team representing the City’s position.
• Provides, or coordinates, trainings for departments on personnel issues, safe workplaces, or other applicable topics
• Supervises Payroll / Benefits Coordinator and relationship with Payroll vendor including reporting, employee portal with self service capabilities for updating tax withholdings and demographics.
• Manages relationships with all Third Party Administrator for all benefit programs including health, dental, life, disability, 457b, COBRA, FSA, HRA, for City and School.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance.
• Writes and delivers presentations to municipal officers or government officials regarding human resources policies and practices. Consults legal counsel to ensure that policies comply with federal and state law.
• Provides direction to the Mayor and Department Heads regarding affirmative action, equal employment opportunities, and compensation and employee benefits.
• Serves as Mayor’s representative on the Public Employee Committee which includes responsibility for negotiating health, dental, and life insurance benefits, developing agendas, tracking follow-up items, and negotiating directly with vendors.
• Responsible for creating and managing the budget associated with Insurance functions and Human Resource functions (Fiscal Year 2019 Budget is approx. 10 Million)
• Prepares job descriptions and contracts associated with City employees.
• Responsible for recruitment, hiring and associated interview process for City employees and seasonal employees, including creation of job posting, screening, creation of interview questions, interviewing, reference checks and offering of positions for all City openings.
• Recommends, develops, documents and maintains employer policies and administers these policies and practices fairly and consistently, including updating all content in the Employee Handbook.
• Facilitates design and delivery of training and development workshops aligning with the needs of the departments.
• Oversees Employee Wellness program.
• Chairs Safety Committee in conjunction with Department of Public Services employees and Risk Management insurer.
• Responsible for analysis and of worker’s compensation claims.
• Provides guidance on, and conducts the investigation of complains and concerns that could result in legal ramifications or City exposure, assess the severity, involves appropriate individuals and takes appropriate action.
• Performs all other related duties as driven by the Human Resources needs of the City.

Minimum Required Qualifications

• Candidates must possess an Associate Degree in Business Administration, three to five years of increasingly responsible personnel experience or an equivalent combination of education and experience.
• Experience in a municipal setting and union-relations experience are desirable.

Knowledge

Knowledge of all federal, state and local regulations as related to Human Resources. Extensive knowledge of all aspects of Human Resources Management including labor relations, recruitment, organizational development, benefits administration, classification and compensation, financial management and budgeting.

Ability

Ability to interact in a positive and effective manner with personnel at all levels of authority. Ability to communicate clearly and concisely, in writing and orally. Ability to recruit, interview, and evaluate job applicants for diverse positions.

Ability to maintain accurate and detailed records. Ability to prepare and analyze comprehensive reports. Ability to carry out assigned projects to their completion.

Ability to efficiently and effectively administer a human resource system.

Skill

Excellent verbal and written communication skills; aptitude for working with people and maintaining effective working relationships with various groups; aptitude for working with paperwork and details; skills in with dealing with public; skill in utilizing personal computers, word processing, and databases.

Errors and Omissions

Errors in judgment could result in legal ramifications and have severe financial repercussions.

Physical and Mental Requirements

The work is primarily of an intellectual nature but requires a variety of physical capabilities. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and talk or hear; occasionally required to kneel, handle objects; and reach with hands and arms. The position involves often moving from a sitting position to standing position for counter work.

The employee must occasionally lift and/or move up to 10 pounds and rarely has to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision. This position requires the ability to operate a keyboard and calculator at efficient speed.

The employee must be able to hear normal sounds, distinguish sound as voice patterns and communicate through human speech using American English.

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person