Human Resources Manager

City of McDonough, Georgia

Title: Human Resources Manager

Class Code: HR-030

Salary:

Min- $62,206

Mid- $80,867

Max- $99,529

Pay Grade: 111

FLSA: Exempt

Draft: 11/10/2026

General Description

Experience with UKG, Benefits, Payroll and Performance Management Preferred

This is a responsible professional, administrative, and supervisory position that manages the daily operations of the Human Resources Department under the direction of the Human Resources Director.

The Human Resources Manager supervises assigned HR personnel and directly administers the City's workers' compensation and Family and Medical Leave Act (FMLA) programs, employee onboarding and new employee orientation, and operational Human Resources Information System (HRIS) functions. The position monitors recruitment, payroll, benefits, performance management, records, and compliance workflows performed by assigned staff.

The Human Resources Director retains responsibility for strategic direction, policy recommendations, compensation and classification, significant employee relations matters, and executive-level decisions.

Duties and Responsibilities

• + Manages daily HR operations; assigns and reviews work, monitors deadlines, supervises and evaluates assigned personnel, and ensures consistent application of approved procedures.

+ Directly administers the City's workers' compensation program, including injury reporting, claims coordination, employee and carrier communication, required notices and records, and return-to-work activities; directs supporting documentation tasks as appropriate.

+ Directly administers FMLA processes, including eligibility reviews, required notices, certification and designation procedures, leave tracking, confidential documentation, and return-to-work coordination.

+ Manages employee onboarding and conducts new employee orientation, ensuring completion of employment documentation and communication of City policies, benefits, and expectations; coordinates logistical support with the HR Coordinator.

+ Provides supervisory oversight of recruitment and selection administration performed by the HR Coordinator, including posting timelines, candidate processing, required approvals, background checks, and hiring documentation.

+ Monitors payroll workflows managed by the Payroll and Benefits Specialist, including processing deadlines, personnel transactions, leave records, reporting, and correction of exceptions in accordance with established approvals and internal controls.

+ Oversees routine benefits administration performed by assigned staff, including enrollment, eligibility changes, benefit deductions, vendor communications, COBRA coordination, and open enrollment implementation; resolves escalated administrative issues.

+ Serves as the primary operational administrator of the City's HRIS, including authorized personnel data maintenance, system reporting, user access management, troubleshooting, and routine data-quality checks.

+ Coordinates performance evaluation administration, including tracking due dates, monitoring completion, maintaining documentation, and supporting supervisors in applying established procedures.

+ Provides guidance to employees and supervisors on established personnel policies and routine employee relations issues; supports the HR Generalist and elevates significant complaints, investigations, and proposed disciplinary matters to the Human Resources Director.

+ Coordinates routine leave and accommodation documentation with affected employees and departments, and refers complex legal or policy determinations for appropriate review.

+ Reviews personnel transactions, confidential records, workforce data, and HR reports for accuracy, completeness, timely submission, and compliance with retention requirements.

+ Prepares operational reports and supporting information for Director review, including workforce metrics, compliance submissions, and departmental audits.

+ Coordinates collection and administrative review of records for open records requests, subject to required confidentiality, approval, and legal disclosure procedures.

+ Implements approved personnel policies and internal procedures; identifies recurring service issues, compliance concerns, and potential improvements for the Human Resources Director's consideration.

+ Assists the Human Resources Director with budget support, operational planning, vendor coordination, and implementation of approved departmental priorities.

+ Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• + Knowledge of public-sector human resources administration and applicable federal and state employment requirements.

+ Knowledge of workers' compensation, FMLA, employee onboarding, benefits administration, and payroll coordination.

+ Knowledge of HRIS administration, information security, employee records, and personnel reporting.

+ Knowledge of recruitment processes, employee relations, performance management, and supervisory practices.

+ Ability to supervise assigned personnel, prioritize work, monitor quality, and maintain appropriate internal controls.

+ Ability to interpret and consistently implement established policies, escalate sensitive matters, and recognize issues requiring specialized review.

+ Ability to analyze HR data, prepare accurate reports, and maintain strict confidentiality.

+ Ability to communicate effectively with employees, department leadership, vendors, and the public.

+ Proficiency with Microsoft Office, HRIS applications, and related administrative systems.

Minimum Qualifications

Bachelor's degree in human resources, public administration, business administration, or a related field; professional certification such as PHR or SHRM-CP preferred; three (3) years of progressively responsible human resources experience, including supervisory or lead responsibilities and experience administering employee leave or workers' compensation programs; acceptable criminal history; or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.