Human Resources Generalist

Purpose of Classification

-----------------------------

The primary functions of this position include but not are limited to:

• Full-cycle recruitment (i.e. posting positions, reviewing applications, conducting in-person or Teams interviews, completing professional reference checks/employment verifications, proctoring practical or online assessments, etc).
• Supporting the day-to-day operations in areas such as recruitment and selection, compensation and classification, compliance, etc.

The purpose of this classification is to perform responsible and independent administrative work in support of the planning, organizing and implementing of some or all the City's Human Resources programs.

This position works in a highly functioning team environment, so an employee in this classification will receive work assignments, performance-related feedback, and training from any employee in the department who is at the management level. The HR Generalist also provides Human Resources guidance and consultation to management and employees within their liaison departments.

Essential Functions

-----------------------

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Other duties may be required and assigned.

Serves as the HR liaison to employees in designated departments and/or for designated HR functions.

Conducts site visits to various departments to ensure service delivery; providing in-person access to Human Resources staff on a periodic basis to all employees within the workgroups assigned.

Performs moderately complex work under limited supervision and maintains professional discretion in processing matters of a sensitive or confidential nature from both a legal and ethical perspective.

Performs full cycle recruitment and selection functions for assigned departments including scheduling, preparing and releasing job postings, screening applications, and communicating with applicants regarding status.

Works with hiring managers to create assessments and to prepare and conduct interviews; administers assessments; conducts verifications of employment and reference checks; schedules and prepares documents for pre-employment physical and criminal history check appointments and runs pre-employment reports.

Creates, maintains, updates and archives recruitment documents and software records.

Coordinates, implements, and facilitates on-boarding and new hire orientation; prepares packets for new hire orientation; prepares and sends on-boarding information to new hires; and assists with the preparation and facilitation of quarterly orientation programs.

Conducts job analysis of new positions, creates/updates job descriptions; and partners with Department Directors, Managers and Supervisors in creating initial draft position descriptions.

Reviews salary market studies to ensure salaries are competitive according to market.

Reviews, updates and maintains existing, new and updated job descriptions for alignment with the City’s classification structure.

Implements and communicates approved pay ranges for reviewed job descriptions.

Responds to comp/class-related questions from managers and employees.

Processes written and telephone request for employment/mortgage verification by retrieving information from computer and personnel records.

Assists with planning and executing employee recognition events and programs.

Assists on policy management; interprets, reviews, revises, and creates policies and procedures as needed.

Compiles or monitors various administrative and statistical data pertaining to human resource operations; performs research as needed; makes applicable calculations; analyzes data and identifies trends; prepares or generates reports; maintains records.

Promptly scans documents into records management system, ensuring proper template is used and verifying accurate file maintenance. Properly and timely dispositions records. Maintains personnel files in compliance with applicable legal requirements.

Periodically audits the database to ensure accuracy.

Prepares and responds to Public Records Requests, including preparation and redaction of employee files for public viewing.

Responds to complaints and questions related to department operations; provides information, researches problems, and initiates problem resolution with customer-first focus.

Receives and records citizen complaints; forwards complaints to appropriate department and/or staff for resolution; and tracks complaint resolution.

Answers the telephone and greets visitors to the department; provides information, guidance, and assistance; takes and relays messages or directs calls/visitors to appropriate personnel; returns calls as necessary.

Performs general clerical tasks and provides high level of customer service in support of overall department operations, which include greeting the public, fielding phone calls, copying documents, sending/receiving e-mailed, faxed and scanned documentation, shredding confidential or obsolete documents; logging, routing, and tracking of various Human Resources related documents.

Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, records management, e-mail, and other software programs. Utilizes various HRIS programs and reporting.

Establishes and maintains department databases, automated files, lists, and computer records; enters and updates data in databases, to include confidential information; researches and retrieves data from information systems; queries records and reports; and generates reports, lists and other documents from databases.

Composes, edits, types and processes emails, letters, forms, correspondence, administrative forms, lists, spreadsheets, work orders, and a variety of reports including operational, program related reports; collects and/or compiles information for inclusion in surveys, reports, charts, forms and other documents; and creates mailing lists, forms and other resources to support clerical and administrative activities.

Prepares folders; maintains files of department correspondence, program records, legal documents, and other documents; photocopies and files documents; distributes materials via mail, and other methods of transport; and requests information from other departments and/or parties as necessary to complete department records/files.

Receives, dates and distributes incoming mail; and prepares outgoing mail.

Attends conferences, committee meetings, and interdepartmental meetings relating to human resources issues as required; makes speeches or presentations.

Assists in designing organizational development programs. Assists in the development, coordination, implementation, and facilitation of City-wide staff development and management training.

Schedules participants into training sessions.

Tracks participants and training records.

Enters training records into database and maintains it.

ADDITIONAL FUNCTIONS

Cross trains with other departmental staff as assigned and serves as backup for other HR functions.

Performs other duties as assigned.

Minimum Qualifications

--------------------------

• Bachelor’s Degree from an accredited college or university in human resources management, industrial psychology, public administration, business administration, or closely-related field; and
• Two (2) years of experience working in a Human Resources department for a governmental or similar public sector agency with exposure to at least three (3) of the following functional areas of human resources: recruiting, onboarding, training, employee relations, performance management, process and policy administration, and records management; and
• Must possess (or obtain within one (1) year of hire) professional certification through PSHRA-HR.
• Possess (or obtain within fourteen (14) days of hire) and maintain a valid Florida driver’s license.

The Director of Human Resources & Compliance reserves the right to determine whether an applicant has demonstrated the knowledge, skills, abilities, and competencies sufficient to substitute for the minimum experience requirement.

PREFERRED QUALIFICATIONS

Minimum Qualifications for education and experience must be met before consideration of the following preferred Qualifications:

• Master Degree from an accredited college or university in human resources management, industrial psychology, public administration, business administration, or closely-related field
• Previous municipal or county experience preferred.
• Knowledge of Applicant Tracking Systems.
• Professional Human Resources Certifications.

Supplemental Information

----------------------------

COMMUNICATION COMPETENCIES

The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media.

Effectively communicates with supervisor, employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Accurately and expeditiously responds to inquiries for information from various individuals.

Ability to prepare accurate and thorough written records and reports.

Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.

Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of federal, state, and local laws, ordinances, policies, standards, regulations, and practices applicable to labor relations, human resource issues, equal employment opportunity, ADA, FMLA and civil service rules and regulations or the ability to rapidly acquire such knowledge in a reasonable period.

Ability to prepare accurate and thorough written records and reports.

Understanding of dispute resolution and compensation administration.

Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.

Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.

Experience with employment law and labor relations.

Skill in effectively managing and completing multiple assignments in a fast-paced environment.

Skill in attention to detail.

Ability to provide high quality customer service.

Ability to effectively communicate digitally, orally, and in writing.

Ability to analyze data and identify trends.

Ability to reach consensus between individuals.

Ability to deal effectively across all levels of the organization.

Ability to quickly adapt to change and keep a flexible approach to work.

Ability to establish and maintain effective and harmonious working relationships during all interactions in the performance of duties.

Ability to provide clear direction and effectively communicate policies to eliminate or reduce potential conflicts.

Ability to create a work environment to encourage excellence, to reward performance and to embrace change

PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements

• Tasks require the ability to perceive and discriminate visual cues or signals.
• Tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer.

All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity.

The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.

VETERANS' PREFERENCE

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the City's benefit package.

The City of Boynton Beach's comprehensive benefits package includes:

• Student Loan Forgiveness
• Health Insurance
• Dental Insurance
• Vision Care Plan
• Basic Term Life Insurance
• Supplemental Life Insurance
• Dependent Life Insurance
• Accidental Death and

Dismemberment Insurance

• City Pension Plan
• Short Term Disability and other Supplemental Plans
• Long Term Disability Insurance
• Employee Assistance Program
• 457 Savings Plan (three options)
• Paid Annual Leave / Vacation
• Bonus Vacation Hours
• 12 Paid Holidays
• Paid Sick Leave / Family Sick Leave
• Educational Assistance Program *(Depending on budget funding)
• On-site Training Program
• Wellness Program
• Pre-Paid Legal and Identity Theft Protection Plans
• Credit Union
• Tax Deferred 125 Premium Plan
• Flexible Spending Account
• Direct Deposit
• Social Security

Student Loan Forgiveness

Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education’s Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency.

Visit StudentAid.gov/publicservice for more information or to see if you qualify.

Health Insurance

The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).

Dental Insurance

Premiums for eligible employees are paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.

Vision Care Plan

Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.

Life Insurance / Accidental Death and Dismemberment Insurance

The City provides each eligible employee with term life and accidental death insurance.

Supplemental Life Insurance / Supplemental AD&D Insurance

Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.

Dependent Life Insurance

Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.

City Retirement / Pension Plans

The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.

Supplemental Plans

Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.

Short and Long Term Disability

The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.

Employee Assistance Program (EAP)

The City contracts with an employee assistance program (EAP) to provide employees and their dependents with free, confidential and professional counseling to help resolve personal or family problems.

Deferred Compensation Plans (457 Plans)

The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.

Vacation

All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.

Holidays

The City observes 12 paid holidays throughout the year.

Sick Leave / Family Sick Leave

Full-time employees accrue one day of sick leave per month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.

Tuition Assistance *(Depending on available budget funding)

The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.

Wellness Program

The City offers many wellness activities and programs throughout the year.

Prepaid Legal Services and Identity Theft Protection Plan

Employees may choose to enroll in a prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.

Credit Union

All City employees may join the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.

Section 125 Plan for Health and Dental Premium

Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.

Flexible Spending Accounts

Employees may participate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.

Direct Deposit

Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.