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Restaurant Operations Manager

Chill Kitchen & Bar · Westborough, MA, US

Spotted 28m agoFull-time

Job details

Pay
$24.00 – $29.00 an hour
Work mode
On-site
Employment
Full-time
Posted
Oct 17, 2026
Last confirmed open
Oct 17, 2026
Job description

About this role

Job Description

Chill Kitchen & Bar is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and support the team in delivering efficient service and a positive guest experience. This role involves coordinating staff, monitoring food and beverage service, maintaining operational standards, managing inventory, and supporting both kitchen and front-of-house teams.

The ideal candidate has strong leadership, communication, and problem-solving skills and can manage priorities in a fast-paced restaurant and bar environment.

Key Responsibilities

  • Oversee daily restaurant operations and guest-service activities.
  • Coordinate staff assignments and workflow throughout each shift.
  • Support and guide front-of-house, kitchen, and bar team members.
  • Monitor food quality, order accuracy, beverage service, and guest satisfaction.
  • Assist with employee onboarding, training, coaching, and performance feedback.
  • Respond to guest questions, feedback, and service concerns professionally.
  • Help maintain efficient seating, order flow, and table turnover.
  • Monitor food, beverage, and restaurant supply levels.
  • Assist with inventory control, ordering, receiving, and restocking.
  • Support POS operations and routine cash-handling procedures.
  • Help coordinate staff schedules and communicate coverage needs.
  • Maintain clean, organized, and properly stocked dining, kitchen, and bar areas.
  • Support opening and closing procedures and daily operational checklists.
  • Identify workflow issues and communicate improvement opportunities to management.
  • Follow food-safety, sanitation, workplace safety, and company procedures.

Qualifications

  • Previous restaurant, bar, hospitality, or food-service experience.
  • Previous supervisory, shift-lead, or restaurant management experience is preferred.
  • Strong leadership, communication, and customer-service skills.
  • Good organizational, time-management, and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to food quality, cleanliness, and operational details.
  • Familiarity with POS systems, inventory control, and restaurant procedures.
  • Ability to train, support, and motivate team members.
  • Professional and respectful approach to guests and coworkers.

Benefits

  • Management training and professional support.
  • Opportunities for career growth and advancement.
  • Flexible scheduling may be available.
  • Employee meal discounts or restaurant perks may be available.
  • Supportive and team-oriented work environment.
  • Additional benefits may vary by position and employment status.

About the Company

Chill Kitchen & Bar provides a restaurant and bar dining environment focused on food, beverages, hospitality, and guest service. The team works together to maintain efficient daily operations, consistent service standards, and a welcoming experience for customers.

Pay: $24.00 - $29.00 per hour

Expected hours: 34.0 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Work Location: In person

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