Account Executive

Overview

As an Account Executive, you’ll build strong client relationships and support sales from first contact through ongoing service. You’ll connect with prospective and existing clients, understand their needs, explain relevant offerings, and keep account information accurate.

Your impact

Clear, responsive communication helps clients get timely answers and a smooth experience throughout the sales process.

Duties

• Make outbound calls, respond to client inquiries, and communicate professionally by phone and in writing
• Identify client needs, present suitable offerings, and support sales and account follow-up
• Provide customer service and client services support, including resolving routine issues or directing them for assistance
• Complete data entry, update account records, handle cash when required, and organize follow-up tasks
• Use Microsoft Office and other computer tools to manage information and support daily work

Qualifications

• Strong communication skills, writing skills, phone etiquette, and client communication
• Customer service problem-solving skills, organizational skills, accurate typing, and attention to detail
• Technical proficiency and computer skills, including familiarity with Microsoft Office
• English proficiency required; bilingual or multilingual abilities are welcome
• Customer support, call center experience, sales, phone communication, or cash handling experience is helpful but not required

Pay: $39,500.00 - $73,000.00 per year

Benefits:

• Flexible schedule
• On-the-job training
• Work from home

Work Location: In person