Cybersecurity & Infrastructure Analyst

Who is CenTrio? CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing.

In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability.

CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high-quality infrastructure assets with high barriers to entry that generate stable and growing cash flows. CenTrio is planning an aggressive growth strategy during the next 30 years.

CenTrio will expand the existing district energy systems, build new systems in other parts of the cities already located, pursue growth to expand its public-private partnerships with higher education and healthcare customers (both Design-Build-Finance-Operations-Maintain and other types of long-term concession arrangements), add to its power generation portfolio, introduce alternate fuels and technologies, and provide services to other municipalities.

Why Join CenTrio? CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks.

Medical Benefits first day of hire Medical, dental, vision, Life & AD&D benefits Option of supplemental Life & AD&D benefits Company paid High-Deductible Healthcare Benefit Plan 401k plan with 5% match Training Opportunities and career progression Competitive salaries that reflect the value of skills and experience Dynamic and friendly work environment in a rapidly expanding industry with a national presence Remote, Hybrid, and In Office schedules available dependent on job responsibilities 24-hour Employee Assistance Program/Hotline Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options) Job Summary CenTrio Energy is seeking a Cybersecurity & Infrastructure Analyst to support and secure the organization's endpoint, infrastructure, and cybersecurity environments.

This role serves as a key technical resource for Windows Endpoint management, Microsoft Intune administration, cybersecurity operations, infrastructure monitoring, virtualization platforms, and Debian-based Linux systems.

The successful candidate will possess a blend of cybersecurity, systems administration, and user support experience, with the ability to troubleshoot complex technical issues, support enterprise infrastructure, and contribute to the continuous improvement of the organization's security posture and operational effectiveness.

This position works closely with internal stakeholders, vendors, and service providers to maintain a secure, reliable, and well-documented technology environment. This position offers a hybrid work structure, allowing flexibility to work remotely or from the office based on business needs. While remote work is an option, working from the office is encouraged for tasks requiring high collaboration or on-site completion.

Office attendance can vary weekly, typically ranging from 2 to 5 days in any given week.

[[JD_HEADING:Core Responsibilities Endpoint Management & User]]

Support Administer and support Microsoft Intune endpoint management. Manage device enrollment, provisioning, compliance policies, software deployment, and endpoint security controls. Support Windows desktops, laptops, and mobile devices throughout their lifecycle.

Troubleshoot issues related to Microsoft 365, SharePoint, Adobe products, and related business applications. Assist with user account administration, access management, and endpoint configuration. Provide day-to-day technical support to end users while promoting cybersecurity best practices.

Assist with onboarding, offboarding, and technology refresh initiatives. Security Operations & Threat Management Monitor, investigate, and respond to cybersecurity alerts, security events, and suspicious activities. Coordinate with managed security providers, internal teams, and vendors during incident investigations.

Review threat intelligence sources, security advisories, and emerging threat trends. Document investigation findings, remediation measures, and lessons learned. Support phishing prevention initiatives, email security platforms, and security awareness programs.

Evaluate risks affecting infrastructure, endpoints, and user activity, recommending corrective actions as appropriate. Assist in strengthening the organization's overall cybersecurity posture through continual assessment and improvement efforts. Infrastructure Administration Administer and support Debian-based Linux systems and related infrastructure services.

Maintain and support enterprise virtualization platforms and associated infrastructure. Provision, manage, monitor, and troubleshoot virtual machines and virtualized workloads. Assist with platform upgrades, patch management, system maintenance, and lifecycle planning.

Support enterprise monitoring and observability solutions to ensure system availability and performance. Develop, maintain, and validate backup and recovery procedures. Participate in infrastructure projects and technology modernization initiatives.

Documentation & Reporting Maintain technical documentation, operational procedures, standards, and system inventories. Develop and maintain technical runbooks and support documentation. Produce incident reports and infrastructure documentation with a high degree of accuracy and detail.

Document system changes, upgrades, maintenance activities, and operational processes. Prepare reports and recommendations for technical leadership and business stakeholders. Continuous Improvement Research and evaluate emerging technologies, tools, and services.

Identify opportunities for automation, operational efficiency, and process improvement. Recommend enhancements to security, monitoring, endpoint management, and infrastructure operations. Collaborate with team members on cost-saving initiatives and operational improvements.

Continuously expand knowledge of the organization's technology environment and industry best practices.

Working Style to Be Successful in This Role

Demonstrates exceptional initiative and execution skills Collaborative with excellent interpersonal skills including being capable of developing and maintaining positive relationships internally and externally Highly analytical with a keen attention to detail Delivers high-quality work with speed and accuracy Adapts quickly in a dynamic, complex, and fast-paced environment, managing changing priorities effectively Self-motivated and proactive, able to work independently with minimal supervision Professional Experience & Knowledge: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or equivalent combination of education and experience.

Three or more years of experience supporting enterprise technology environments. Experience supporting Microsoft Windows endpoints in a business environment. Experience administering Microsoft Intune and endpoint management technologies.

Experience supporting Microsoft 365 services and related productivity platforms. Experience troubleshooting hardware, software, networking, and end-user technology issues. Experience administering Debian-based Linux systems.

Familiarity with virtualization concepts and enterprise infrastructure operations. Understanding of cybersecurity principles, endpoint security, vulnerability management, and incident response processes. Strong written and verbal communication skills.

Strong organizational, documentation, and problem-solving abilities.

Technical Skills & Requirements

• Experience administering enterprise virtualization platforms, including Proxmox VE, VMware vSphere/ESXi, Microsoft Hyper-V, or equivalent technologies .
• Experience with enterprise monitoring and observability platforms such as Zabbix or similar solutions.
• Experience with Microsoft Entra ID, SharePoint Online, and Azure-based services.
• Experience working with security monitoring, threat detection, and incident investigation platforms.
• Experience supporting backup, disaster recovery, and business continuity initiatives.
• Familiarity with email security, phishing protection, and security awareness platforms.
• Industry certifications such as Security+, CySA+, Microsoft, Linux, VMware, or equivalent certifications.

Key Competencies

Cybersecurity Operations

[[JD_HEADING:Endpoint Management Microsoft Intune Administration Windows Endpoint]]

Support Infrastructure Administration Virtualization Technologies Debian-Based Linux Administration Incident Response Technical Documentation Monitoring & Observability Vendor Coordination Customer Service Analytical Thinking Continuous Improvement