Regional Logistics Manager (4PL)

Title: Regional Logistics Network Manager

Department: Network Operations

Position Status: Full Time

Shift Schedule: Day

Location: Middle River, MD/ Travel (up to 50%)

Exempt Status: Exempt Salary

Ready to lead the leaders who keep a national final mile network running at its best?

At CDS Logistics, we don’t just manage deliveries, we build and optimize high-performing final mile networks across the country. With over 1 million deliveries annually and a growing national footprint, we’re looking for a field-based operations leader to own the performance of a growing region of our Certified Delivery Partner (CDP) network and the team that supports it.

This isn’t a sit-behind-the-desk role. This is for someone who:

• Builds leaders, not just results
• Thrives in the field and knows the operation firsthand
• Influences independent business owners without direct authority
• Turns data into decisions and root causes into lasting fixes
• Holds a high bar on safety, service, and accountability

If you’re energized by developing people, solving operational problems at scale, and owning a region’s results, this is your lane.

A Quick Snapshot of the Role

As a Regional Logistics Network Manager, you will lead a team of Territory Network Managers and oversee a regional network of approximately 15–20 Certified Delivery Partners providing final-mile delivery of large, bulky products.

You will be responsible for driving operational excellence, service quality, customer satisfaction, safety, and cost performance across the region by developing a high-performing field team, building strong relationships with delivery partners and customers, and leading continuous improvement to uphold CDS standards.

One week you might be:

• In the field with a Territory Network Manager, running a Gemba walk and coaching through a corrective action plan
• Leading a quarterly business review with a CDP owner to set performance goals
• Digging into regional P&L, partner pay, and productivity data to decide where to act
• Partnering with a key customer contact to resolve a service issue fast
• Giving leadership a clear read-out on regional performance, risks, and wins

Location & Travel

• Working out of CDS Home Office when not traveling: 1225 Bengies Rd, Middle River MD 21220
• Significant travel throughout assigned territory (~50% travel on average)
• Travel to your designated airport is considered your normal commute and is not reimbursable
• All other business-related travel expenses are covered, including flights, hotels, rental cars, and meals

Why This Role Stands Out

• Regional Ownership – Lead a region of approximately 15–20 Certified Delivery Partners and own its results
• Lead the Leaders – Build, coach, and develop a team of Territory Network Managers
• High Visibility – Direct exposure to executive leadership and key customer relationships
• Hands-On + Strategic – Balance field leadership with P&L, network, and customer strategy
• Continuous Improvement in Action – Put Lean tools to work and see the results in the field
• Growth-Focused Culture – We invest in people who want to grow and lead
• Performance-driven rewards – Quarterly bonus tied to company performance with strong historical payouts
• Full travel support – Company-paid travel (beyond standard commute) via corporate card
• Competitive benefits package, including: Medical, Dental, Vision, Disability, 401(k) with company match (100% vested immediately) Generous PTO + your birthday off

What You’ll Be Responsible For

• Own the operational performance of approximately 15–20 Certified Delivery Partners across the region, including service, safety, customer satisfaction, and adherence to CDS and customer standards
• Lead, coach, and develop a team of Territory Network Managers so they can independently drive performance, continuous improvement, and SOP adherence across their assigned CDPs
• Build strong relationships with CDP owners and leaders, influencing performance and driving change
• Monitor, communicate, and act on CDP performance using operational KPIs, driver and customer scorecards, claims, and customer feedback
• Drive continuous improvement with CDS’ Lean operating principles and tools, including Gemba walks, 5 Whys, Fishbone (Ishikawa) analysis, and 6S/8 Wastes audits
• Champion a safety-first culture, ensuring CDPs meet CDS safety expectations and proactively addressing safety risks and trends
• Understand and manage the financial performance of the regional network using P&L, partner pay, productivity, and other operating data
• Build and maintain strong relationships with key customer contacts, ensuring effective communication and rapid resolution of service issues
• Ensure operational readiness and compliance, including customer SOPs, CDS policies, training and certification requirements, and warehouse and delivery standards
• Establish a disciplined operating rhythm through performance reviews, team stand-ups, developmental audits, Leader Standard Work, and quarterly CDP business reviews
• Provide CDS leadership with clear visibility into regional performance
• Travel regularly throughout the region to engage with Territory Network Managers, CDPs, customers, and field operations

What “Great” Looks Like in This Role

We’re not just hiring for experience — we’re hiring for how you lead.

The right person will bring:

• Leader of leaders – You coach and develop managers who deliver results without you in the room
• Strategic thinker – You set direction for your region and connect daily work to company goals
• Ownership mentality – You treat the region like it’s your business
• Data-driven decision-making – You balance short-term needs with long-term goals, backed by the numbers
• Relationship builder – You align internal teams, customers, and partners around shared objectives
• Change leader – You lead change smoothly and help others navigate it
• Creative problem solving – You don’t wait for answers, you build them

Most importantly, you align with our guiding principles:

• Put Safety First
• Respect for Others
• Treat Customer Orders Like Our Own
• Deliver Measurable Excellence
• Pursue Relentless Improvement

What You Bring (Core Experience)

• Strong leadership skills with the ability to coach, influence, and develop others
• Strong analytical and problem-solving skills, with the ability to use data to drive action
• Excellent written and verbal communication and relationship-management skills
• Superior organizational and prioritization skills, with the ability to manage company resources effectively
• Openness to change and the ability to develop creative solutions that improve processes and performance
• Proficiency with Microsoft Office, including Excel
• Comfortable working independently in a remote + field-based role
• Ability to travel consistently (up to 50%) throughout the assigned region

Bonus Points For (Preferred Experience)

• 5+ years of progressive experience in logistics, transportation, distribution, warehousing, or related operations (final mile experience strongly preferred)
• 5+ years of progressive experience leading teams or multi-location operations
• Experience managing third-party logistics providers or independent business partners
• Experience with Lean, Six Sigma, or other continuous improvement methodologies
• Bachelor’s degree or higher in a related field

Work Environment & Physical Demands

• Work is performed from a home office and at corporate offices, warehouse facilities, loading docks, and other field locations
• Requires regular travel and visits to warehouse, loading dock, and delivery environments
• Must be able to stand and walk for extended periods and occasionally lift or move up to 25 pounds

Additional Benefits Include:

• Medical, Dental, Vision, and Disability Insurance
• Company paid Life/AD&D
• 401(k) with up to 4% company match (100% vested immediately)
• Generous PTO + your birthday off
• Ongoing training, development, and internal growth opportunities

If you’re looking for a role where you can build leaders, strengthen partnerships, and own real business results across a region — we want to hear from you.

Check us out:

www.cdslogistics.net

LinkedIn

Glassdoor

Pay: $105,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person