Sr Account Operations Analyst- Facilities Management support

About the Role

Join CBRE as an Operations Management Sr. Analyst, where you'll play a key role in supporting day-to-day facilities operations for a leading client. In this position, you'll help manage work orders, track and analyze KPIs, and partner closely with Facilities Management to ensure a seamless workplace experience.

This is a great opportunity for someone who enjoys problem-solving, working with data, and making a direct impact on operational performance.

This is a fully onsite role in Manhattan, NY (Monday-Friday) with very little to no travel required.

What You'll Do

• Manage the budget preparation process. Research and collect input from multiple internal and external resources.
• Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review.
• Troubleshoot and resolve escalated inquiries and requests from internal and external clients.
• Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management.
• Compile a variety of complex operating, financial, and statistical information reports.
• Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You'll Need

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Analytical mindset and experience with KPIs and related data reporting.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

About CBRE

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people.

At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation is about $85,000 annual base salary plus 10% target bonus based on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Equal Employment Opportunity

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities.

If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).