Crossdock Operations Manager
Job details
- Experience
- 3+ years
- Posted
- Nov 2, 2026
- Last confirmed open
- Nov 3, 2026
About this role
Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.Job Description: Dock Operations ManagerDepartment: Dock Operations Job Status: Full-Time Reports to: Sr. Director of Cross-Dock Operations
POSITION SUMMARY
Responsible for planning, directing, and coordinating internal cross-dock and warehousing operations. Responsible for ensuring and improving the safety performance, productivity, and efficiency of departments and organizational operations through utilizing KPIs. ESSENTIAL DUTIES and RESPONSIBILITIES:* Responsible for leading the day-to-day cross-dock operation
- Train on all safety procedures, operational processes, and customer requirements
- Primary liaison between the cross-dock and its’ customers
- Facilitate professional development of Team Leaders and staff
- Lead and implement Kaizen activities
- Ensure adherence to all company standards and processes
- Maintain a safe, secure, and productive work environment
- Fosters operational improvements
- Maintain accurate performance metrics
- Work Monday - Friday
- weekend requirements may apply with advanced notice
EDUCATION:
Relevant degree or 3-5 years industry experience. College degree in business administration, commerce, management, industrial technology, or industrial engineering are strongly preferred.
EXPERIENCE
- Must have prior management experience in high volume material handling, preferably in the automotive industry.
- Five (5) plus years in management strongly preferred.
- Must demonstrate the ability to understand material handling equipment safely.
- Must possess a strong problem-solving aptitude and ability to apply problem solving strategies to improve processes.
- Knowledge of shipping and receiving operations required.
- Proven leadership capabilities required.
SUPERVISORY RESPONSIBILITIES
- This job will focus upon the direction of work activities and will be responsible for direct management / supervisory duties affecting our team.
- Must be able to effectively train team members on all safety procedures, operational processes, and customer requirements.
- Responsible for ensuring ongoing compliance by verifying that all team members are properly trained, competent, and consistently following established standards.
COMPUTER SKILLS
- Must have working knowledge of PC applications and cognitive ability to learn customer software application(s).
- Proficiency in Microsoft programs such as Word, Excel, and Outlook email required.
- Must have the ability to learn new programs as necessary.OTHER REQUIREMENTS: Solid work history and willingness to successfully function in a team environment.
- Must have the ability to work in a fast-paced environment with multiple ever-changing priorities at one time.
- Ability to accurately understand written and verbal instructions and effectively relay that information to team members.
- The ability to lift up to 75lbs required.
WORK ENVIRONMENT
This position is within our cross-dock facility; thus you will need to follow all correct and proper PPE requirements set for entering the dock and yard areas. Such as but not limited to, wearing a reflective vest, shirt, or jacket, and steel toe shoes or shoe coverings. Dress appropriately for weather as the indoor facility is not climate controlled.
At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
1st Shift | Monday - Friday | 8AM - 5PM | Cover other shifts and weekends when needed.