IT project Manager 3PL Platforms

Carrier Enterprise has an exciting opportunity for a IT project Manager 3PL platforms

Company Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada.

With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

Company Website:

www.carrierenterprise.com

Position Summary

The Technical IT Manager leads ongoing development and support of an existing 3PL platform and the technical onboarding of future 3PL sites. The role coordinates enhancements, integrations, releases, fixes, and cross-functional delivery across Infor Cloud Suite Distribution (CSD), Infor Total Warehouse Logistics (TWL), EDI, shipping, tax, pricing, planning, product data, CRM, reporting, and infrastructure.

Key Responsibilities

• Own intake, prioritization, impact assessment, budgeting, scheduling, testing, change-management release, and status reporting for platform changes.
• Lead enhancements and upgrades across Infor CSD, Infor TWL, EDI, shipping, tax, pricing, planning, PIM, CRM, reporting, and related integrations.
• Lead the technical onboarding of new 3PL sites, including system configuration, integrations, data conversion, infrastructure readiness, and cutover.
• Maintain the roadmap, backlog, release calendar.
• Coordinate production issue resolution, monitor integration health, and convert recurring incidents into permanent improvements.
• Plan integration, regression, and user acceptance testing; coordinate training and business communications for releases and new sites.
• Serve as the primary coordinator across CE teams, Watsco, 3PL partners, and technology vendors, keeping sponsors informed on scope, cost, schedule, risk, and decisions.

Qualifications

Required

Bachelor's degree in information systems, computer science, supply chain, business, or equivalent experience.

7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.

Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.

Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.

Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.

Travel to Company and 3PL locations in the US approximately six times per year.

Preferred

Experience with Infor CSD and TWL, or comparable distribution ERP and WMS platforms.

Equivalent hands-on experience managing complex technical ERP and WMS programs will be considered equally.

Background in wholesale distribution, warehouse operations, or 3PL onboarding.

Familiarity with EDI, transportation, tax, pricing, CRM, PIM, planning, and data platforms.

PMP, PgMP, CSM, PMI-ACP, or similar certification.

Success Measures

Success is measured by disciplined delivery of platform improvements, reliable integrations, timely resolution of recurring issues, effective 3PL onboarding, clear sponsor reporting, and performance within approved budgets.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company Paid Volunteer Time Off

Invitation to Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity

Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence.

Qualifications

• Required Bachelor's degree in information systems, computer science, supply chain, business, or equivalent experience.
• 7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.
• Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.
• Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.
• Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.
• Travel to Company and 3PL locations in the US approximately six times per year.