General Neurology RN Patient Navigator 2 -- CAMC Neurology Practice -- General-MSOB

Job Summary

The General Neurology Nurse Navigator serves as a consistent care coordinator for patients with chronic neurologic conditions, including dementia and cognitive disorders, epilepsy, Parkinson’s disease and other movement disorders, and other general neurologic conditions.

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages.

Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

The Nurse Navigator serves as a central point of contact for patients and caregivers, helping them navigate the health system and facilitating timely access to appointments, diagnostic testing, referrals, treatment services, education, and follow-up. The position promotes continuity of care across providers and settings and supports high-quality, patient-centered, and cost-effective care throughout the continuum.

Responsibilities

• Serves as a primary navigation and care coordination resource for patients and caregivers with chronic neurologic conditions.
• Coordinates patient care across the continuum and facilitates communication among neurologists, advanced practice providers, primary care providers, rehabilitation services, diagnostic departments, specialists, and other members of the healthcare team.
• Assists patients and caregivers with navigating and coordinating appointments, diagnostic testing, procedures, referrals, rehabilitation services, and follow-up care.
• Supports longitudinal care coordination for patients with dementia and cognitive disorders, epilepsy, Parkinson’s disease and other movement disorders, and other chronic neurologic conditions.
• Tracks outstanding appointments, diagnostic studies, referrals, and follow-up needs to promote timely completion of the established plan of care and reduce gaps in care.
• Identifies barriers to care and facilitates appropriate health-system and community resources.
• Provides and reinforces patient and caregiver education consistent with the established plan of care, promoting understanding and appropriate self-management.
• Performs nursing assessment and triage within the RN scope of practice and escalates clinical concerns to the appropriate provider.
• Participates in the development, implementation, and evaluation of clinical pathways and care-coordination processes for neurologic patient populations.
• Collects and evaluates data related to patient populations to support clinical, quality, operational, and cost-effective outcomes.
• Participates in continuous quality-improvement activities, including identification of care gaps and opportunities to improve access, coordination, and continuity of care.
• Applies current evidence and professional nursing practice standards to patient navigation and care coordination.
• Documents patient navigation, education, triage, and care-coordination activities in the electronic health record.
• Participates in patient, caregiver, and community education initiatives related to neurologic disease.
• Performs other duties as assigned.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

• Associate's Degree (Required)

Bachelor's Degree in Nursing preferred

Experience

• Neurology experience preferred.
• Experience in ambulatory nursing, chronic disease management, case management, care coordination, or nurse navigation preferred.
• Experience caring for patients with dementia, epilepsy, Parkinson’s disease, movement disorders, or other chronic neurologic diseases preferred.

Credentials

• Registered Nurse (Required)

Work Schedule: Days

Status: Full Time Regular 1.0

Location: General-MSOB

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Lauren R. Lane [email protected]