HomeNetwork QA Engineer

Summary

We are looking for a highly motivated and experienced individual to join our team as a Residential Networking Device QA Engineer. The ideal candidate will have a strong understanding of product application scenarios and be able to develop and execute test cases to ensure the quality and compatibility of our products.

They will also be responsible for tracking and conveying product defects to the appropriate stakeholders, support Customer testing, provide on-site support. The focus will be on products such as Fiber Modems, Residential Gateways, and Wi-Fi Routers/Mesh devices.

Responsibilities:

• Base on residential daily usage, using our Residential Networking products to setup a test house. develop typical live application test cases for different purpose: function test, reliability test, compatible/Interworking test, etc.
• Visit customer’s lab or provide on-site support, collect all necessary facts & logs, summarize the problem and convey the issue to internal supporting team.
• Try to reproduce the customer’s issue; Keep updating status in bug track system. Timely synchronize status with internal supporting team.
• Using AI assistance to design, implement, verify and fulfil testcases of all home network devices. From daily usage to special cases.

Qualifications:

• Bachelor's degree in computer science, engineering, or a related field.
• 3+ years of experience in testing Switch/Router devices.
• Strong understanding of home networking application scenarios.
• Excellent problem-solving, analytical and communication skills
• Ability to work independently and proactive, be a good team player
• Experience with the following tools/know-how is preferred (Wireshark, Jira, vscode, Claude, Speedtest, Ixia, python, Ubuntu)
• Familiar with typical network protocols: IPv4/IPv6, TCP/UDP, HTTP, SSH, NAT, Wi-Fi security.
• Experience with the following networking technologies is a plus: XGS-PON, MoCA, DSL, VOIP, TR-069. (plus)

This position is currently not eligible for any kind of sponsorships.

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person