Account Manager

Brogan Tennyson Group, a full-service advertising agency located in Dayton, NJ, is seeking an experienced Account Manager to serve as the primary liaison between our clients and agency team. The ideal candidate is service minded, highly organized, collaborative, and a thoughtful problem solver who can build strong client relationships while managing projects with care, accuracy, and accountability.

This position requires at least seven years of relevant client account management experience, preferably within an advertising or marketing agency. Experience working with shopping center or retail clients is a plus.

Key Responsibilities

• Build and maintain strong client relationships through responsive service, clear communication, and a thorough understanding of each client’s business and objectives.
• Serve as the day-to-day connection between clients and internal teams, translating client needs into clear direction and actionable project briefs.
• Manage multiple accounts and projects, coordinating schedules, budgets, deliverables, feedback, and approvals.
• Work closely with creative, production, and other team members to keep projects moving efficiently and aligned with client expectations.
• Anticipate client needs, identify potential challenges, and recommend thoughtful, practical solutions.
• Maintain accurate project records and communicate priorities, deadlines, and next steps clearly.
• Review work carefully to ensure accuracy, completeness, and consistency with approved direction before client presentation or delivery.
• Monitor project scope and timelines, raising concerns promptly and helping resolve issues.
• Manage client budgets, track spending, and coordinate with internal teams to keep projects and campaigns within approved budgets.
• Take responsibility for client retention by building lasting relationships, demonstrating the agency’s value, and proactively managing annual contract renewals to secure continued partnerships year after year.

Qualifications and Attributes

• Seven or more years of experience managing client relationships and coordinating marketing or advertising projects.
• A strong client service mindset, sound judgment, and a proactive approach to account management.
• Excellent organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines.
• Experience working across multiple digital marketing and social media platforms, including Google, Meta, and Sprout Social, with the ability to navigate platform tools, review reporting, and coordinate with internal teams on campaign execution and performance.
• Strong written, verbal, and interpersonal communication skills.
• A collaborative working style and the ability to work effectively with clients, colleagues, and outside partners.
• Strategic and critical thinking skills, curiosity, and the confidence to ask questions and contribute ideas.
• Professionalism, dependability, and ownership of responsibilities.
• Shopping center or retail client experience preferred.

Schedule, Location, and Compensation

This is a full-time position with a required hybrid schedule: remote on Mondays and Fridays, and in our Dayton, NJ office Tuesday through Thursday, which is mandatory. All candidates must be able to meet this schedule. Occasional travel may be required.

Compensation is based on experience.

About Brogan Tennyson Group

Brogan Tennyson Group is an advertising, marketing, and creative agency based in Dayton, New Jersey. With more than four decades of experience, we combine strategic thinking and compelling creative to help clients build their brands and achieve their marketing goals. Our work spans digital and print advertising, social media, websites, video, and branding, with a strong foundation in shopping center and retail marketing.

We pride ourselves on lasting client partnerships, collaborative teamwork, and attentive service.

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Dayton, NJ 08810