Human Resources Business Partner

Company Details: 2025 Business Insurance Best Places to Workwinner, Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer.

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R.

Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best. #LI-LD1 #LI-HYBRID

The company is an equal opportunity employer.

Responsibilities

• Berkley Southwest is seeking a Manager, Human Resources to join their team.
• This role is located in our Coppell, TX headquarters on a hybrid basis.
• As Manager, Human Resources, you will be a key contributor within the Berkley organization, who partners with the VP of Human Resources and Operating Unit Leadership to support the execution of talent strategies and business initiatives.
• This role serves as a trusted advisor, providing guidance on key HR functions including recruitment, retention, performance management, talent development, succession planning, compensation, and employee relations.

Responsibilities

In conjunction with the VP, Human Resources Manager* Guides and coaches leaders through actions related to formal disciplinary procedures, jointly determines appropriate course of actions; reviews and provides suggestions for performance improvement plans; and ensures legal compliance with aid of VP HR and/or legal counsel when necessary

• Proactively identifies areas for process improvement, innovation, and opportunities for efficiency and synergy
• Partners with management on engagement strategies that improve employee satisfaction, this includes coordination of community or company events, e.g.
• Confers with leaders to identify staffing needs, job specifications, job duties, qualifications, skills and competencies
• Partners with recruiting on internal and external recruitment efforts for all positions
• Partners with the hiring manager to ensure required timely completion of new hire I-9’s; and finds alternative sources to complete new hire’s I-9 for off-site/remote/employees. Updating I-9 verifications in Sterling as required.
• Assists in the development and delivery of management and/or employee training sessions related to strategic initiatives, performance management, employee engagement, succession planning, etc.
• Actively researches, creatively designs and implements effective methods to educate, enhance performance and recognize performance, advising and collaborating on the development and administration of recognition programs with Shared HR Services
• May lead or participate in special and/or cross-functional project teams related to Company strategic initiatives
• Assist in administration and communication of ADA process as needed
• Identifies, evaluates and resolves employee relations issues such as employee complaints, harassment allegations and civil rights complaints with the aid of VP HR and/or legal counsel when necessary
• Conducts, analyzes and reports on trends related to employee relations activities; Reviews exit interviews to analyze reasons for separation and to identify trends
• Assists employees with developing personal strategies or action plans related to the workplace, e.g., career development, performance improvement, peer/manager conflict, communication, etc.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).
• Proficiency in HRIS systems and Microsoft Office Suite.
• 5+ years of progressive HR experience
• Proficiency in Workday is highly preferred
• Ability to make decisions incorporating diverse perspectives
• Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose
• Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
• You have a strong sense of accountability, fun and adventure
• You have a proven track record of building and maintaining strong business relationships with leadership and employees at large.
• A strong customer service bias. You want to get to yes. You are known for your super responsiveness. You can say no and preserve your relationships.
• Natural curiosity. You love learning how things work and you are always looking for innovative improvements
• Have a firm understanding of the business of the company and its operations—ensuring that guidance is based on business needs as well as employee needs
• Ability to work across the organization to achieve results
• Ability to manage multiple complex projects simultaneously while working under pressure to meet deadlines
• Strong discretion in dealing with highly confidential and sensitive information exhibited at all times
• Excellent presentation and communication skills
• Strong customer orientation including strong interpersonal, communication and consultation skills
• Ability to make decisions incorporating diverse perspectives

Additional Company Details: The Company is an equal employment opportunity employer. Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement.

Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees. The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role