Human Resources Assistant

Position Summary BB Americas Bank is seeking a detail-oriented and proactive Human Resources Assistant to support the Head of People Experience in a wide range of HR functions, including recruitment and selection, onboarding and offboarding, benefits administration, employee records management, internal communications, and employee engagement initiatives.

This role is ideal for a highly organized professional who enjoys working in a dynamic environment and delivering exceptional employee support.

Key Responsibilities

Recruitment & Talent Acquisition

• Coordinate recruitment activities, including job postings, candidate sourcing, resume screening, and interview scheduling.
• Partner with hiring managers to understand staffing needs and position requirements.
• Support internal selection processes and participate in interviews as needed.
• Prepare offer letters, obtain hiring approvals, and coordinate pre-employment background checks.
• Communicate with candidates throughout the hiring process and maintain recruitment records.

Benefits

Administration

• Maintain accurate employee and benefits data within HR systems.
• Support new enrollments, status changes, salary updates, and employee terminations.
• Assist with leave administration, including vacation, sick leave, disability, bereavement, and leaves of absence.
• Coordinate annual open enrollment activities and benefits reconciliations.
• Assist with COBRA administration and Workers’ Compensation claims.

Onboarding & Offboarding

• Prepare onboarding documentation and coordinate new hire setup and system access.
• Conduct and support new employee orientation programs.
• Process employee terminations, severance documentation, and access removal requests.
• Communicate employment changes to relevant departments and maintain HR records.

General Human Resources

Support

• Prepare and maintain daily, monthly, quarterly, and annual HR reports.
• Assist with payroll support by monitoring time and attendance approvals.
• Maintain personnel files, job descriptions, HR procedures, and employee handbook updates.
• Support performance review processes and employee compliance requirements.
• Provide ongoing HR support and guidance to employees and managers.
• Ensure compliance with applicable federal, state, and local employment laws and regulations.
• Participate in HR projects, employee programs, and special initiatives as assigned.

Employee Engagement & Internal Communications

• Coordinate and execute employee events, celebrations, and engagement activities.
• Assist in developing strategies that promote employee satisfaction and retention.
• Prepare and distribute internal communications and monthly newsletters.
• Manage employee recognition programs and gift distribution.
• Support employee satisfaction surveys and annual engagement initiatives.
• Assist with annual employee engagement budget planning.

Education

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Qualifications

• 2+ years of HR, recruiting experience.
• 1+ years of ADP Workforce Now experience, required.
• Excellent verbal and written communication skills in English and Portuguese.
• Bilingual skills in Portuguese and English are required.
• Strong organizational skills with exceptional attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Strong problem-solving, analytical, and multitasking abilities.
• Ability to effectively interact with employees, managers, executives, and external vendors.
• Proficiency with Microsoft Office Suite and HR-related systems.
• Ability to work independently and collaboratively in a team environment.

Why Join Us?

• At BB Americas Bank, we take pride in being recognized as a Great Place to Work® for three consecutive years and in creating a workplace where our employees feel supported, valued, and empowered to grow.
• Top tier benefits package and ongoing professional development opportunities.
• Opportunity to work alongside experienced compliance professionals in a highly visible leadership role.
• Career growth in an organization committed to integrity, innovation, and regulatory excellence.

Some of the benefits our employees enjoy include:

✔ Medical, Dental & Vision coverage - Top-tier, industry-leading insurance plans.

✔ Company-paid Short and Long-Term Disability Insurance.

✔ 401(k) plan with company match eligibility.

✔ Company Life Insurance.

✔ Mental health resources and telehealth support.

✔ Paid Time Off (PTO) – Generous paid leave benefits promoting work-life balance.

✔ Birthday PTO – a day to celebrate You!

✔ Maternity and Paternity Leave.

✔ Up to 2 weeks of remote work to care for a family member with medical needs.

✔ Wellhub membership.

✔ Hospital Indemnity, Accident & Critical Illness coverage options.

BB Americas Bank is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.