Senior Sales Manager

Join Our Family-Oriented Team at The Ayres Hotel Costa Mesa/Newport Beach!

Position

Senior Sales Manager | Full Time

JOB SUMMARY

The Hotel Senior Sales Manager – Corporate Market is responsible for driving revenue by developing, managing, and growing corporate accounts. This role focuses on Business Travel (BT), and corporate transient segments through proactive sales efforts, account management, and market analysis.

The senior sales manager collaborates closely with the revenue and operations teams to ensure alignment and success across all commercial initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensure client confidentiality and uphold all hotel and company policies.
• Performs work related to sales-related duties, i.e., returning phone calls related to ‘outside sales and booked business, writing contracts, preparing promotional materials, and completing sales reports.
• Partner with Area Directors and Corporate Director of Sales for implementing new sales initiatives that will aid in increasing revenues on the BT market segment.
• Perform any other duties as requested by the General Manager or Corporate Director of Sales.
• Work with Corporate Director of Sales, Revenue Manager, Area Directors to ensure pricing and revenue strategies are aligned for all new and existing BT accounts.
• Maintain guest confidentiality at all times.
• Maintain a positive work environment.
• Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
• Responsibilities include proactively making outside solicitation calls, conducting sales tours, and hosting clients, specifically to the Business Travel (BT) segment. Monitoring and evaluating the BT segment trends will also be essential.
• Manage the annual RFP process through platforms like Lanyon or Sabre, ensuring timely submissions and competitive positioning.
• Monitor GDS presence and ensure negotiated rates are correctly loaded and visible to travel agents and online booking tools.
• Manage all BT producing accounts and act as the primary point of contact for corporate clients.
• Conduct quarterly business reviews, renewals, and negotiations with travel managers, procurement teams, and BT decision makers.
• Nurture long-term relationships to increase client retention and overall share of the BT market.
• Maintain accurate activity logs in the current CRM system (STS Cloud).
• Knowledge, understanding, and adherence to Company Core Values, Ayres Way and Mission Statement.
• Follow company policies and procedures, including but not limited to the team member handbook

Benefits: We believe in taking care of our team! After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Health Insurance – Medical and Dental Coverage Options
• Basic Life and AD&D Insurance at no charge if enrolled in Medical Plan
• Vision Discount Plan if enrolled in Dental Coverage
• Flexible Spending Account
• 401(k) Retirement Plan with employer match
• Travel Assistance Program
• Employee Assistance Program
• Hotel guest room discounts
• Entertainment discount program
• ZayZoon – Earned Wage Access
• Holiday pay
• Vacation pay
• Paid sick leave
• Incentives
• Plus, more!

Ayres Hotel Costa Mesa/Newport Beach | 325 Bristol St, Costa Mesa, CA 92626 | (714) 549-0300

Ayres offers competitive wages and growth opportunities!

For a complete list of employment opportunities visit us at www.ayreshotels.com

Empleador de Igualdad de Oportunidades | Equal Opportunity Employer

We Care About People | We Value Teamwork | We Deliver Results

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Sales management: 2 years (Required)
• Hospitality: 2 years (Preferred)
• Outside sales: 2 years (Preferred)
• Inside sales: 2 years (Preferred)

Work Location: In person