Kart Track Operations Manager

Atlanta Motorsports Park (AMP) is seeking an experienced, motivated, and highly organized Karting Operations Manager to lead the daily operations of our karting facility.

This position plays a key role in managing public rental karting, private events, leagues, and competitive racing programs while ensuring a safe, efficient, and exceptional experience for our guests.

We are looking for a hands-on, proactive leader who takes ownership, develops employees, solves problems independently, and holds teams accountable. The ideal candidate thrives in a fast-paced environment, leads by example, and is passionate about operational excellence and delivering outstanding customer service.

Working closely with our Kart Track Director, the Operations Manager will oversee daily karting activities, lead frontline employees, coordinate staffing, and maintain high standards for safety, efficiency, and guest satisfaction.

Key Responsibilities

Daily Operations & Facility Management

· Manage daily karting operations, including public karting sessions, private experiences, leagues, and racing events.

· Oversee opening and closing procedures, track schedules, session flow, and daily operational readiness.

· Coordinate staffing assignments and operational activities to ensure efficient operations and minimize guest wait times.

· Maintain high standards for cleanliness, organization, safety, and facility presentation.

· Proactively identify and resolve operational challenges, including staffing shortages, weather interruptions, and scheduling conflicts.

Employee Leadership & Development

· Supervise and support frontline karting employees, including Track Marshals, Pit Crew, Race Control, and Cashiers.

· Manage employee scheduling, shift coverage, attendance, and timekeeping.

· Participate in employee interviews, onboarding, training, performance evaluations, and coaching.

· Establish clear expectations, encourage accountability, and address employee performance concerns.

· Implement and maintain employee training programs, including AMP University.

· Foster a positive, professional, and team-oriented work environment.

Safety & Operational Standards

· Enforce track safety procedures, operational standards, and company policies.

· Monitor track conditions, pit lane activities, driver behavior, and guest safety.

· Coordinate responses to on-track incidents, injuries, weather interruptions, and operational emergencies.

· Ensure safety inspections, incident reports, and operational documentation are completed accurately and promptly.

· Identify opportunities to improve operational efficiency, safety, and employee preparedness.

Customer Experience & Event Operations

· Deliver exceptional customer service throughout the karting experience.

· Oversee guest check-in, driver briefings, track sessions, and customer flow.

· Professionally resolve guest concerns and service issues.

· Coordinate karting operations for corporate outings, private events, leagues, endurance races, and championship events.

· Work closely with Race Control and karting personnel to ensure successful event execution.

· Identify opportunities to enhance guest satisfaction and encourage repeat business.

Administrative & Operational Performance

· Maintain accurate schedules, timekeeping records, shift reports, and operational documentation.

· Monitor staffing levels, daily customer volume, and operational efficiency.

· Identify opportunities to improve productivity and manage labor costs.

· Assist with implementing operational improvements, new programs, and revenue-generating initiatives.

· Provide regular updates on staffing, operational performance, and guest feedback.

Qualifications & Skills

· Minimum 3 years of experience in operations, hospitality, recreation, entertainment, motorsports, or a comparable fast-paced environment.

· Minimum 2 years of supervisory or management experience with direct employee oversight.

· Demonstrated ability to manage employees, schedules, daily operations, and customer service.

· Strong leadership, communication, organization, and problem-solving skills.

· Ability to make independent decisions, manage competing priorities, and remain composed under pressure.

· Experience coaching employees, maintaining accountability, and building productive teams.

· Proficiency with scheduling software, POS systems, Google Workspace, and general business applications.

· Motorsports, karting, or recreational facility experience preferred.

· Valid driver’s license and reliable transportation required.

Work Environment & Schedule

This is an active, hands-on management position requiring a consistent presence throughout the karting facility.

· Must be available to work evenings, weekends, holidays, and major racing events based on business needs.

· Must be comfortable working indoors and outdoors in varying weather conditions and loud motorsports environments.

· Ability to stand and walk for extended periods and lift up to 30 pounds.

Join Our Team!

If you are a motivated leader who enjoys working in a fast-paced, high-energy environment, takes pride in developing employees, and is passionate about creating outstanding guest experiences, we encourage you to apply!

Disclaimer

Compensation is based on experience and qualifications. This job posting is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may be modified at any time to meet the needs of the organization.

Due to high application volume, only shortlisted candidates will be contacted.

Atlanta Motorsports Park is an equal opportunity employer and does not discriminate based on race, gender, age, disability, or any other protected status under federal and state law.”

Atlanta Motorsports Park is a drug-free workplace committed to maintaining a safe and productive environment for all employees. As part of our commitment, we require pre-employment drug testing for all new hires.

Additionally, background checks may be required for management, executive positions as part of the hiring process. These screenings help ensure the safety, integrity, and compliance of our workforce.

Employment offers are contingent upon passing the required drug screening and, if applicable, background check requirements. Any failure to comply or unsatisfactory results may result in disqualification from employment consideration.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person