Operations Manager

About Us

Assurance Brokers is a privately held Insurance and Bonding Agency located in the heart of the Midwest. With offices in both Illinois and Missouri, we find solutions for our clients throughout the United States. Founded in 1993, we strive to provide you with the best possible insurance coverage, the highest quality insurance carriers and the most competitive rates.

Our knowledgeable staff combines for over 100 years of experience, all understanding the need for outstanding customer service.

Assurance Brokers is an insurance and bonding agency specializing in Property and Casualty Insurance, Environmental Insurance, Construction Bonding, Employee Benefit, Life, Health and Personal Lines Insurance. Our desire is to help you prosper your business and know no one will work harder for you.

Job Summary

The Operations Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

We are seeking an experienced and results-driven Operations Manager to oversee the day-to-day operations of our global organization. The successful candidate will be responsible for ensuring the smooth execution of business operations, managing resources, and implementing process improvements to drive efficiency and productivity.

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service

Requirements and skills:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field

Benefits:

• Fully remote
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid holidays
• Flexible PTO