Regulatory & Consumer Compliance Analyst

We are seeking an experienced and detail-oriented

Regulatory & Consumer Compliance Officer

to join a banking institution. This individual will be responsible for supporting the bank's regulatory compliance program, ensuring adherence to applicable federal and state banking regulations, and mitigating consumer compliance risks.

The ideal candidate will have a strong understanding of consumer protection laws, regulatory requirements, compliance monitoring, and risk management practices within a banking environment. This position will work closely with internal departments to identify compliance risks, implement corrective actions, and maintain a strong culture of regulatory compliance.

Responsibilities

• Monitor and ensure compliance with applicable federal and state banking laws, regulations, and regulatory guidance.
• Conduct compliance reviews, testing, and monitoring to identify potential regulatory violations and operational weaknesses.
• Review bank policies, procedures, disclosures, and customer-facing materials to ensure regulatory compliance.
• Evaluate regulatory changes and assist with implementing necessary updates to internal policies and procedures.
• Conduct periodic compliance risk assessments across various banking products, services, and business lines.
• Develop and execute compliance monitoring and testing plans.
• Identify compliance deficiencies, document findings, and recommend corrective actions.
• Track remediation efforts and ensure timely resolution of identified compliance issues.
• Assist in maintaining and enhancing the bank's Compliance Management System (CMS).
• Monitor consumer complaints and identify potential trends or systemic compliance concerns.
• Support compliance reviews related to deposit products, consumer lending, mortgage lending, and other banking services.
• Assist with regulatory examinations, internal audits, and external compliance reviews.
• Prepare compliance reports, findings, and recommendations for senior management and relevant committees.
• Maintain accurate documentation of compliance testing, risk assessments, and remediation activities.
• Support responses to regulatory inquiries and examination findings.
• Collaborate with internal stakeholders to ensure timely implementation of regulatory recommendations.
• Provide regulatory guidance to business units regarding consumer compliance requirements.
• Assist in developing and delivering compliance training programs for bank employees.
• Partner with Lending, Deposit Operations, Retail Banking, Legal, and Risk Management teams.
• Serve as a resource for regulatory questions, policy interpretation, and compliance-related initiatives.
• Support the development and implementation of new banking products and services to ensure regulatory requirements are addressed.

Qualifications & Requirements

• 3+ years of experience in regulatory compliance, consumer compliance, or compliance risk management within a banking institution.
• Strong knowledge of federal and state banking regulations, particularly consumer protection laws.
• Experience conducting regulatory compliance testing, monitoring, and risk assessments.
• Familiarity with consumer lending, deposit operations, and banking products and services.
• Experience working with regulatory examinations and internal or external audits.
• Understanding of Compliance Management Systems (CMS) and regulatory change management.
• Ability to interpret banking regulations and translate requirements into practical policies and procedures.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate with multiple departments.
• Proficiency in Microsoft Office, particularly Excel and Word.