Human Resources Manager - Property Management - In office

Aperto Property Management, Inc. (Aperto), is more than just a property management company. We are a full-service, fee-based apartment management company for conventional and affordable multi-housing communities.

We are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer

• Joining Aperto. means becoming part of a company that values growth, empowerment, and success.
• Our property management platform supports a full range of services, from new lease-ups to stabilized assets and acquisition rehabs, ensuring comprehensive and expert support for our properties.
• We're committed to providing a work environment where learning, development, and a positive culture are at the heart of everything we do.

About the Role

We are seeking a Human Resources Manager to support HR initiatives across our growing portfolio. Reporting to the Director of Human Resources, this role leads day-to-day HR operations, focusing on employee relations, workplace investigations, compliance, and risk management, while supervising HR team members.

This is an ideal opportunity for a strong HR professional who thrives in a fast-paced field-based environment and can balance strategy with day-to-day execution.

Key Responsibilities

Leadership & Team Oversight

• Supervise and support HR team members (e.g., HR Generalists/Coordinators)
• Provide coaching, guidance, and performance feedback
• Partner with the Director of HR to implement HR priorities and initiatives

Employee Relations & Investigations

• Act as a primary escalation point for complex employee relations issues
• Conduct and oversee thorough, compliant workplace investigations
• Advise managers on performance management, corrective action, and terminations
• Promote consistency and fairness across all properties

Compliance & Legal Partnership

• Ensure compliance with California and multi-state employment laws
• Partner with the Director of HR and legal counsel on higher-risk matters
• Support responses to agency claims and audits (EEOC, CRD, DOL, etc.)
• Assist in rolling out HR policies, procedures, and training

Claims & Risk Management

• Manage employee-related claims including workers' compensation and EPLI
• Coordinate with insurance carriers and legal partners
• Track trends and recommend proactive risk mitigation strategies

HR Operations

• Oversee onboarding/offboarding and HR compliance processes
• Extensive knowledge of employment & labor law, OSHA regulations, workers' compensation procedures, and benefits administration
• Support audits (I-9s, personnel files) and HR best practices
• Partner with payroll and benefits teams on issue resolution
• Ensure consistency across a multi-site, decentralized workforce
• Provide direct coverage for HR Generalist responsibilities as needed, including during absences, high-volume periods, or open vacancies, ensuring continuity of HR support across the organization
• Lead all aspects of human resources functions including recruitment, onboarding, employee orientation, and talent sourcing to attract top talent for property management roles
• Develop and implement HR strategies aligned with organizational goals, including succession planning, performance management, and organizational design
• Administer employee benefits programs, payroll processing using systems like Workday or ADP, and manage workers' compensation claims with precision and compliance
• Ensure adherence to employment laws such as FMLA (Family and Medical Leave Act), OSHA (Occupational Safety and Health Administration), and other labor regulations; provide guidance on contracts and legal compliance issues
• Manage employee relations by resolving conflicts effectively through negotiation and conflict management techniques; foster an inclusive environment that promotes employee engagement
• Oversee HRIS (Human Resources Information System) data collection, analysis, and reporting to support strategic decision-making; utilize platforms like SAP SuccessFactors or Oracle HCM for efficient HR operations
• Conduct training & development sessions to enhance employee skills; facilitate change management initiatives to improve processes and organizational effectiveness

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 6 - 8 years of HR experience, with strong employee relations focus
• Prior supervisory or lead experience required
• Strong knowledge of California employment law
• Experience handling investigations and sensitive employee matters
• Ability to support remote, field-based teams
• HR certification (PHR, SPHR, SHRM-CP) preferred
• + Experience in property management, hospitality, or service industries with a dispersed workforce
• + Spanish multilingual ability, a plus

Position Profile

• Execution-focused leader who can independently manage complex HR issues
• Comfortable operating in a player-coach role
• Strong judgment, discretion, and ability to influence at multiple levels

Why Join Aperto?

• Growth-oriented environment with expanding portfolio
• Opportunity to partner closely with HR leadership
• Strong benefits and supportive culture

Apply Now and discover why Aperto is the place for property management professionals who want to make a real difference in affordable housing!

Aperto Property Management, Inc. is an equal opportunity employer. iCalBRE Broker License Number 02042194.

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