Human Resources Generalist

Do you want to join a company that:

• has been voted a Top Workplace in the Madison, WI area for the seventh year in a row?
• is a family-based company that values a work-life balance?
• has quarterly in-office chair massages available at no cost to its team members?
• has implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We’re actively seeking an HR Generalist in our Accounting department to support the daily operations of Amtelco’s Human Resources, helping ensure consistent administration of company policies, employment practices, and employee programs. This position is responsible for a variety of HR functions, including employee relations, benefits administration, HR recordkeeping, compliance, and employee communications.

Our ideal HR Generalist is organized, approachable, detail-oriented, and able to handle confidential information with discretion. This role requires sound judgment, strong communication skills, and the ability to balance employee needs with company policies and business objectives.

This full-time position is based at Amtelco’s corporate headquarters in McFarland, WI and reports to our CFO.

How will I make an impact?

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

Employee Relations &

Support

• Serve as a resource for employees and supervisors regarding HR policies, procedures, and employment-related questions
• Assist with employee relations matters, including workplace concerns, conflict resolution, attendance issues, and policy interpretation
• Support supervisors with documentation related to performance management, corrective action, and employee development
• Help ensure HR matters are handled consistently, professionally, and confidentially
• Assist with employee recognition programs, company events, and employee communications.
• Support employee transitions, including promotions, transfers, leaves of absence, and separations

Benefits & Leave Administration

• Assist with the administration of employee benefit programs, including health insurance, dental and vision coverage, life insurance, disability insurance, flexible spending accounts, and retirement plans
• Coordinate benefit enrollment, qualifying life event changes, and employee communications.
• Assist employees with benefit questions and direct complex issues to the appropriate provider or administrator
• Maintain benefits records and assist with benefit reconciliations and audits as needed
• Coordinate leave requests and related documentation, including applicable FMLA and other legally protected leaves
• Assist with annual open enrollment and other benefit-related activities

HR Administration & Compliance

• Maintain accurate and confidential employee personnel files and HR information systems.
• Prepare employment verification letters, HR reports, and other employment-related documentation
• Assist with the development, review, and communication of HR policies and procedures.
• Help monitor compliance with applicable federal, states, and local employment laws and company policies
• Maintain required employment records and assist with internal and external audits
• Coordinate required employment postings, notices, and employee acknowledgments
• Assist with workers' compensation reporting, workplace injury documentation, and related follow-up
• Support unemployment claims and responses to employment-related inquiries from government agencies
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information

Payroll & HR Coordination

• Coordinate with Payroll Specialist to communicate employee status changes, new hires, terminations, compensation changes, and other payroll-related updates
• Assist with reviewing timekeeping and attendance information and resolving discrepancies
• Support the administration of PTO, leave balances, and other employee programs
• Assist with annual compensation reviews and preparation of related documentation
• Review and reconcile monthly benefits invoices, including health insurance, dental and vision coverage, life and disability insurance, and other employee benefit programs. Verify charges against enrollment records and payroll deductions, investigate discrepancies, coordinate corrections with benefit providers, and ensure invoices are accurate and submitted for timely payment.
• Help ensure employee information is accurate and updated across applicable systems

General Responsibilities

• Identify opportunities to improve HR processes, documentation, and employee service
• Maintain current knowledge of HR practices and applicable employment requirements
• Provide administrative support for HR projects and company initiatives
• Serve as a backup to the Payroll and Human Resources Specialist
• Perform other related duties as assigned

What does success look like in this role?

• Associate degree or bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant experience may be considered
• Three or more years of experience in Human Resources or a related administrative role preferred
• Working knowledge of general HR practices, employee relations, benefits administration, recruitment, and employment documentation
• Familiarity with federal, multi-state employment laws, and regulations preferred
• Experience with HRIS, applicant tracking systems, and Microsoft Office applications
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities, meet deadlines, and work independently
• Ability to handle confidential and sensitive information with discretion and professionalism
• Strong interpersonal skills and the ability to work effectively with employees and management at all levels

Preferred Qualifications

• Professionalism and confidentiality
• Sound judgment and problem-solving
• Attention to detail and accuracy
• Organization and time management
• Employee service and relationship building
• Clear and effective communication
• Initiative and adaptability
• Consistency in policy administration

Employment Eligibility

Amtelco complies with all federal laws regarding employment eligibility verification. All employees must maintain valid authorization to work in the United States throughout their employment. Employees whose work authorization is temporary are responsible for ensuring it remains valid and for providing updated documentation before the current authorization expires.

Amtelco does not provide immigration sponsorship for work authorization (for example, H-1B, TN, or similar employment visas). Employment cannot continue if valid work authorization cannot be maintained.

Equal Opportunity

Employer

Amtelco is proud to be an Equal Opportunity Employer.

We prohibit discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity or expression), sexual orientation, national origin, ancestry, age, disability, genetic information, military status, marital status, or any other characteristic protected by law.

We also provide reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable laws. We are committed to a diverse and inclusive workplace where all individuals are valued for their unique backgrounds, skills, and perspectives.

Pay: $68,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Human resources: 3 years (Preferred)

Ability to Commute:

• McFarland, WI 53558 (Required)

Work Location: In person