Cloud Engineer

Cloud Engineer

All IT Solutions

United States · Chicago, IL, USA

Workplace Type — On-site

Employment Type — Contract

We are currently seeking a qualified Cloud Engineer to support this engagement. Please review the complete requirements, work location, employment type, and screening questions before applying. Candidates whose experience closely matches the position will be contacted directly by the AIS recruiting team.

Job Summary

All IT Solutions is seeking a Cloud Engineer to join a client engagement.

Responsibilities

• New platform — Vercel — is entering the Adobe Platform Services portfolio Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service platforms, including Author, Publish, Dispatcher, CDN, and supporting integrations The Vercel Platform Support Engineer is responsible for operational support, administration, reliability, and continuous improvement of the Vercel hosting platform used for enterprise web applications
• Monitor platform health, system performance, application availability, and service reliability using enterprise monitoring and alerting tools Troubleshoot and resolve production incidents, platform issues, deployment failures, and integration problems in partnership with development, infrastructure, Adobe, and vendor support teams
• Coordinate incident, problem, and root cause analysis (RCA) activities to identify recurring issues and implement preventive solutions Participate in on-call support, major incident response, and disaster recovery planning and testing activities
• Manage and support CI/CD deployment pipelines, release activities, environment promotions, and application configuration changes Perform environment administration activities including user management, permissions, workflow support, replication monitoring, and configuration management
• Support platform security, access management, certificate renewals, and compliance activities in accordance with enterprise standards Maintain and optimize integrations between AEM and connected enterprise systems, including DAM, Workfront, Azure services, Akamai/CDN, publishing partners, and other digital marketing platforms
• Collaborate with application development teams to ensure platform stability, scalability, performance optimization, and adherence to architecture standards Partner with product owners, business stakeholders, and technical teams to prioritize platform improvements and support requests
• Provide technical consultation for teams building modern web applications using Next.js, React, APIs, and cloud-native architectures Create and maintain operational procedures, support documentation, knowledge articles, and platform runbooks
• Evaluate platform enhancements, Adobe releases, and feature updates; recommend adoption strategies and implementation plans Support capacity planning, performance tuning, and platform roadmap initiatives to ensure reliable service delivery Lead continuous improvement initiatives focused on operational excellence, automation, service reliability, and reduction of technical debt
• Works with the PO and a team of 6–7 platform engineers (various levels), plus other L1/L2 support teams Close
• Leads incident resolution, root cause analysis, and service restoration efforts for critical business applications

Required Qualifications

• Stand each platform up to Level 3 (Defined) maturity against the published Service Maturity Model Complete all 21 required service-offering artifacts Evidence our client IT General Control (ITGC) and Security Directive alignment Train the existing team and establish proactive operational processes before platforms carry production, customer-facing traffic
• Bachelor's Degree is
• 5–7+ years of experience (in addition to the degree)
• 5+ years maintaining AWS experience
• Demonstrates expertise supporting AEM as a Cloud Service environments and associated digital experience platforms
• Experience providing platform governance, incident management, deployment support, monitoring, user access administration, and technical consultation for teams building modern web applications using Next.js, React, APIs, and cloud-native architectures
• Strong knowledge of AEM architecture, Dispatcher/CDN configurations, cloud deployments, and enterprise integrations
• Applies platform monitoring, observability, and automation techniques to improve service reliability

ABOUT ALL IT SOLUTIONS LLC

Headquartered in Mount Laurel, New Jersey, All IT Solutions LLC is a technology and workforce solutions company serving government and commercial organizations throughout the United States. AIS provides IT staffing and staff augmentation, cybersecurity, IT consulting, custom software development, cloud services, data engineering, artificial intelligence, application development, and related technology solutions.

AIS is an NMSDC/EMSDC-certified Minority Business Enterprise and an NYC Department of Small Business Services-certified M/WBE. We participate in E-Verify and are committed to maintaining professional, transparent, and compliant hiring practices.

EQUAL EMPLOYMENT OPPORTUNITY

All IT Solutions LLC is an equal opportunity employer.

Employment decisions are made based on qualifications, merit, performance, and legitimate business requirements without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations are available to qualified applicants with disabilities during the application and interview process.

RECRUITMENT NOTICE

All IT Solutions LLC is a staffing and technology services company and may receive fees or compensation from client organizations for recruiting, staffing, placement, or workforce services. Candidates are never charged an application, recruitment, placement, or interview fee by All IT Solutions LLC.

Any commercial rates, fees, or staffing arrangements are between All IT Solutions LLC and its clients and do not require payment from the candidate.

Official recruiting communications will come from an authorized All IT Solutions representative or an @allitsolutions.us email address.

Apply

Apply Now: https://careers.allitsolutions.net/jobs/cloud-engineer-2026-3ec656dc/apply