Inside Sales Representative

Job Overview

We are seeking a motivated and dynamic Inside Sales Representative to join our team. The ideal candidate will be responsible for driving sales growth through effective communication, follow ups, and relationship-building with both current and potential customers. This role requires both diligent follow up and a proactive approach to identify opportunities in the market and amongst customers.

The prospect will engage in warm calling primarily but also cold calling, warm and cold emailing, and provide exceptional customer service to ensure client satisfaction.

The position will follow up on incoming quote requests, call on current customers as well as prospects, and enter info into our custom CRM tool. Customers consist of heavy manufacturing companies, fabrication shops, heat treat companies, specialty manufacturers, and universities among others. The hire is expected to work from the office due to resources and team members being at the office.

Duties

• Follow up with potential customers that have received quotes and other inbound leads
• Develop and maintain relationships with current clients through regular follow-ups and communication.
• Identify cross sell and expansion opportunities with current customers.
• Conduct warm calls to prospective customers to introduce our products.
• Develop sales opportunities by soliciting new accounts; researching and identifying potential accounts.
• Visit customers in the Houston area.
• Utilize a CRM system to track leads, manage customer interactions, and report on sales activities.
• Negotiate terms and close sales effectively while ensuring a positive customer experience.
• Collaborate with the team to understand market trends and customer feedback.
• Achieve individual sales targets while contributing to the overall success of the sales team.

Qualifications

• Proven experience in customer service, sales, or a related field is preferred.
• Strong communication skills in English, both written and verbal, with the ability to engage effectively with customers.
• Experience using a CRM software is an advantage.
• A customer-focused mindset with excellent problem-solving abilities.
• Ability to work independently as well as collaboratively within a team environment.
• Background working in inside or outside sales is a plus but not essential; especially with regards to industrial, engineering, metal testing, manufacturing, destructive, and non-destructive products.

Precision Surfaces International ("PSI") is a small and growing distribution company focused on selling industrial testing and measurement equipment and consumables to a variety of industries, including a core focus on oil and gas, automotive, and aerospace. Together with its sister company Metallurgical Supply Company ("METSUCO"), the office and warehouse are located in the Historic Houston Heights neighborhood.

Customer base is both local and international.

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Paid time off
• Paid training

Experience:

• Sales: 2 years (Preferred)

Ability to Commute:

• Houston, TX 77008 (Required)

Work Location: In person