Human Resources Generalist

ADVANCED IPM

HR GENERALIST

JOB DESCRIPTION

REPORTS TO

Senior HR Manager

FLSA STATUS

Non-Exempt

JOB CODE

—

EEO CODE

2

Updated September 29, 2026

POSITION SUMMARY

The HR Generalist supports the day-to-day administration of employee relations, benefits, leaves, workers' compensation, compliance, safety administration, and HR operations across Advanced IPM.

This position serves as a first-level HR resource for employees and managers, maintains accurate and confidential documentation, coordinates timely follow-up, and helps ensure HR practices are administered consistently across the organization.

The HR Generalist works closely with the Senior HR Manager and operational leadership, exercising sound judgment, maintaining confidentiality, and escalating complex or high-risk matters as appropriate.

ESSENTIAL FUNCTIONS

The following functions represent the primary duties and responsibilities of this position.

EMPLOYEE RELATIONS & INVESTIGATIONS

• Serve as a first-level HR resource for employee concerns, manager guidance, coaching, performance discussions, and routine corrective action.
• Prepare and maintain employee relations documentation, case notes, corrective actions, and follow-up records.
• Support workplace investigations by conducting interviews, gathering records, organizing evidence, and preparing factual summaries.
• Promote consistent application of company policies and escalate complex, sensitive, or high-risk matters to the Senior HR Manager.

BENEFITS, LEAVE & ACCOMMODATION ADMINISTRATION

• Support benefit enrollment, qualifying life events, employee education, issue resolution, open enrollment, and benefit audits.
• Administer FMLA, CFRA, personal leaves, and other applicable leave programs, including notices, certifications, tracking, and return-to-work coordination.
• Support the interactive process for reasonable accommodations and coordinate restrictions, documentation, and manager communication while maintaining confidentiality.
• Coordinate with employees, brokers, carriers, payroll, medical providers, and other partners as needed.

WORKERS' COMPENSATION, VEHICLE ACCIDENTS & SAFETY

• Coordinate workplace injury reporting, workers' compensation claims, employee communication, modified duty, and return-to-work activities.
• Manage administrative reporting, claims coordination, documentation, and follow-up related to company vehicle accidents.
• Maintain required OSHA logs, incident records, injury documentation, DMV monitoring, and related compliance records.
• Administer assigned SafetyCulture inspections, audits, corrective actions, and safety compliance tracking in partnership with Risk & Standards and operational leadership.

HR COMPLIANCE & RECORDS

• Conduct HR compliance and employment law research and assist with policy interpretation and administration.
• Maintain confidential personnel and HR records, conduct documentation audits, and support record retention requirements.
• Monitor labor law postings, compliance trackers, required documentation, and audit preparation.
• Identify potential compliance concerns and elevate them to HR leadership for review.

JOB MANAGEMENT & HR OPERATIONS

• Draft and update job descriptions, assist with position analysis and essential function reviews, and maintain current job documentation.
• Provide operational and project support to the Senior HR Manager, including policy rollouts, organizational changes, audits, and process improvements.
• Maintain HR trackers, reports, and administrative systems and collaborate with managers across the organization to support timely resolution of HR matters.
• Perform other HR-related duties and projects as assigned.

QUALIFICATIONS & REQUIREMENTS

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of employee relations, benefits, leave administration, workers' compensation, and general HR practices.
• Working knowledge of applicable federal and California employment laws and regulations.
• Strong communication, documentation, organization, research, and follow-through skills.
• Ability to handle sensitive matters with professionalism, discretion, confidentiality, and sound judgment.
• Ability to conduct employee and witness interviews, document information objectively, and recognize matters requiring escalation.
• Ability to manage competing priorities and work collaboratively with employees, managers, leadership, and external partners.
• Proficiency with HRIS systems and Microsoft Office, including Outlook, Word, Excel, and Teams.
• Alignment with Advanced IPM's values, policies, and Service Before Self philosophy.

EDUCATION & EXPERIENCE

REQUIRED

• Minimum of 3 years of progressively responsible Human Resources experience with exposure to multiple HR functions.
• Experience supporting employee relations and maintaining confidential HR documentation.
• Experience using an HRIS or other employee recordkeeping system.

PREFERRED

• Bachelor's degree in Human Resources, Business Administration, Organizational Management, or a related field.
• California HR experience, including leave administration, workers' compensation, investigations, benefits, or safety administration.
• Experience in a multi-location or field-based service organization; Paycom, SafetyCulture, PHR, or SHRM-CP experience/certification is a plus.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Percentages are approximate and may vary depending on the nature of the work performed.

VISION

Requires the ability to read documents and computer screens, distinguish details and colors, and see at close and intermediate distances.

NOISE LEVEL

The noise level in this position is generally consistent with a standard professional office environment.

WORK ENVIRONMENT

WORK ENVIRONMENT

None

<30%

30%-65%

65%+

Wet or humid (non-weather)

Near moving mechanical parts

Fumes or airborne particles

Toxic or caustic chemicals

Outdoor weather

Extreme cold

Extreme heat (non-weather)

Risk of electric shock

Work with explosives

Risk of radiation

Vibration

PHYSICAL ACTION

PHYSICAL ACTION

None

<30%

30%-65%

65%+

Stand

Walk

Sit

Use hands: fingers, handles, or feels

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Taste or smell

LIFTING REQUIREMENTS

LIFTING REQUIREMENTS

None

<30%

30%-65%

65%+

Up to 10 lbs.

Up to 25 lbs.

Up to 50 lbs.

Up to 100 lbs.

100+ lbs.

TRAVEL

Occasional travel to Advanced IPM branch locations, employee meetings, investigations, trainings, or other company locations may be required. Must be able to travel by vehicle as necessary to perform assigned responsibilities.

EMPLOYEE ACKNOWLEDGMENT

Our goal is to be certain that each team member is provided with the best possible environment to fulfill their work responsibilities. If there are any questions or problems, please feel free to discuss them with your immediate supervisor or another member of management at an appropriate time. It is through our collective efforts that Advanced IPM will be successful.

Advanced IPM reserves the right to revise this job description at any time. Employment with Advanced IPM is at-will, and this job description is not to be construed as an employment contract.

I, ______________________________ (employee's printed name), have read this job description and agree to comply with this job description and the policies and procedures of Advanced IPM.

____________________________________________

________________________

EMPLOYEE SIGNATURE

DATE SIGNED

ADVANCED IPM

S E R V I C E B E F O R E S E L F

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of employee relations, benefits, leave administration, workers' compensation, and general HR practices.
• Working knowledge of applicable federal and California employment laws and regulations.
• Strong communication, documentation, organization, research, and follow-through skills.
• Ability to handle sensitive matters with professionalism, discretion, confidentiality, and sound judgment.
• Ability to conduct employee and witness interviews, document information objectively, and recognize matters requiring escalation.
• Ability to manage competing priorities and work collaboratively with employees, managers, leadership, and external partners.
• Proficiency with HRIS systems and Microsoft Office, including Outlook, Word, Excel, and Teams.
• Alignment with Advanced IPM's values, policies, and Service Before Self philosophy.

EDUCATION & EXPERIENCE

REQUIRED

• Minimum of 3 years of progressively responsible Human Resources experience with exposure to multiple HR functions.
• Experience supporting employee relations and maintaining confidential HR documentation.
• Experience using an HRIS or other employee recordkeeping system.

PREFERRED

• Bachelor's degree in Human Resources, Business Administration, Organizational Management, or a related field.
• California HR experience, including leave administration, workers' compensation, investigations, benefits, or safety administration.
• Experience in a multi-location or field-based service organization; Paycom, SafetyCulture, PHR, or SHRM-CP experience/certification is a plus.