Product Manager

Join ABI! =============

At Advanced Business Integrators, Inc. (ABI), we take pride in fostering a workplace built on collaboration, teamwork, and camaraderie. Our goal is to attract and retain dedicated, long-term employees by offering a welcoming environment, high-quality products, and engaging, challenging work.

ABI has always embraced the opportunity to simplify complex, manual processes through automation, which is why we stand behind our motto, "Managing the Unmanageable".

ABI MasterMind

The World's Leading Workforce Management Solution ---------------------------------------------------------------------

ABI MasterMind

ABI's founder brings extensive experience in technology, with a background spanning financial accounting, payroll, HRIS, and computer networking. More than 25 years ago, recognizing the need for more effective technology, ABI's founder led the team responsible for developing an innovative solution that automated workforce management for a highly seasonal and fluctuating workforce at a Major League Baseball stadium.

Today, ABI is a leading provider in the public assembly workforce management industry, serving a dedicated and loyal customer base. We prioritize listening to our clients and are committed to continually enhancing our products and customer interactions. Our philosophy is simple: "Hug the Customer".

THE OPPORTUNITY -------------------

ABI is looking for a motivated, detail-oriented Product Manager to serve as a key point of contact in overseeing the successful delivery of software solutions. This position connects business objectives, customer feedback, and technical execution, working closely with engineering, customer success, and product teams to support ongoing product enhancements and improve customer satisfaction.

Based on your prior experience and familiarity with ABI MasterMind, your first 30-90 days will be dedicated to product training, independent learning, and shadowing internal teams to develop industry knowledge, concluding with knowledge assessments.

COMPENSATION

AND BENEFITS

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• Starting salary: $120,000 - $150,000, based on experience
• Hybrid work arrangement; approximately 3 days working remotely and 2 days in the office following the initial training period
• MUST RESIDE WITHIN A 30-MILE RADIUS OF SACRAMENTO
• Medical, Dental, Vision, Long-Term Disability, Accidental Death & Dismemberment, 401(k), and Life Insurance
• ABI covers 100% of employee premiums for several available health insurance plans
• After one year of employment, ABI begins contributing toward dependent health insurance premiums through a graduated schedule, increasing coverage over time

RESPONSIBILITIES

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Customer Insights & Product Planning

• Build a comprehensive understanding of the product, industry, and customer expectations
• Collect and organize feedback from customers and stakeholders to help guide product decisions
• Partner with cross-functional teams to improve product usability and the overall customer experience
• Support the prioritization and ongoing refinement of the product backlog

Business Requirements & Documentation

• Collaborate with stakeholders to identify business challenges and develop effective solutions
• Convert product needs into clear, detailed business requirements, user stories, and process workflows

Engineering Coordination & Development

Support

• Serve as a primary connection between business stakeholders and engineering teams
• Collaborate with engineering, quality assurance, and customer support throughout software development, testing, and implementation
• Provide clarification on requirements and acceptance criteria during each phase of the development process

Issue Management, Quality Assurance & User Testing

• Record, monitor, and track reported software issues to support timely resolution
• Evaluate and test preliminary deliverables to maintain high standards of quality
• Facilitate testing activities and gather feedback from both internal teams and external stakeholders

QUALIFICATIONS

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Required

• 5+ years of experience working with a workforce management, HR, ERP, or accounting software solutions
• Bachelor's degree or equivalent certification in a technology-related field
• Proven experience collecting, analyzing, and documenting business requirements

Preferred

• Previous experience collaborating with engineering teams throughout the software development process
• 5+ years of professional experience in business analysis or product management

Skills & Abilities

• Excellent technical writing, interpersonal communication, and stakeholder relationship management skills
• Strong analytical thinking and demonstrated problem-solving capabilities
• Proficiency with Figma, Atlassian (JIRA/Confluence), Microsoft Office, and Google Workspace
• Ability to thrive in a collaborative, fast-moving work environment

We look forward to connecting with you and learning more about your background!