Program Manager (Solutions Architect), Worldwide Sales & Operations Support
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- Have you previously worked at Apple?
About this role
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Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.
5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
We are seeking a seasoned Program Manager (Solutions Architect) with strong enterprise architecture expertise, deep end-to-end Quote-to-Cash (Q2C) and Procure-to-Pay (P2P) knowledge, and experience leading global supply-chain transformations.
The ideal candidate combines strategic architecture leadership with hands-on execution, with strong expertise in SAP BTP, Business Data Cloud (BDC), SAP AI/Joule, Integration Suite, and RPA.
As a Senior EPM, you will drive architecture for complex, cross-functional supply chain initiatives — taking full ownership from concept through delivery. This is a deeply hands-on role: you will roll up your sleeves to lead implementation, pick up the most complex projects from inception to go-live, and be accountable for the results.
You set the architectural direction, guide the team through every phase of delivery, and own the outcomes. This role demands creating a strategic vision and ground-level technical execution: the ability to shape long-range architecture roadmaps while staying close enough to the work to resolve the hardest problems and hold the bar on quality.
You will be a trusted thought leader, a bridge between business strategy and technology execution, and a champion for innovation — including the rapidly evolving space of agentic AI and autonomous process automation.
Bachelors or Masters degree in Computer Science or related field or relevant experience 8+ years of experience combining strategic vision, deep technical expertise, and enterprise architecture leadership. Proven track record leading large-scale enterprise transformations, preferably SAP, delivering scalable, resilient solutions tied to measurable business outcomes.
Deep expertise in business process re-engineering, platform migrations, and global supply chain transformation, translating business strategy into architectural requirements. Proven experience exploring and building enterprise agentic AI solutions, including multi-agent orchestration, LLM-based automation, tool/API integration, and MCP-enabled workflows.
Six Sigma, PMP, or equivalent delivery excellence certification Strong functional and integration expertise across QTC, PTP, SAP Sales & Distribution, Inventory Management, Procurement, and Logistics Execution.
Experience in Big 4 Consulting or equivalent enterprise architecture advisory roles — with a track record of shaping client technology strategy at the executive level Demonstrated thought leadership in agentic AI and intelligent automation — including conference presentations, published frameworks, internal communities of practice, or contribution to open-source agentic tooling Advanced experience in SAP AI/ML and agentic AI use cases for supply chain optimization, demand sensing, autonomous order management, or logistics intelligence Hands-on experience with SAP technologies — including SAP Integration Suite, SAP Build, SAP Analytics Cloud, SAP AI Core, and SAP Joule — with the ability to architect full-stack BTP solutions from design through production.