Critical Facilities Chief Engineer, Data Center Operations
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- Have you previously worked at Apple?
About this role
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Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organisation. IS&T is the engine behind everything Apple does for customers and for the people who build for them.
It’s Apple’s central nervous system. Supporting 2. 5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.
Apple’s Data Center Operations team thrives with individuals like you that take pride of ownership for the services provided in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and assist the world with their daily lives.
We are actively seeking a Data Center Critical Facilities Chief Engineer who is committed to working in a critical environment that values continuous improvement and embraces change.
The Chief Engineer serves as a pivotal liaison between the Data Center Critical Facility Operations Manager (CFOM) and the supervisors tasked with the intricate responsibilities of installing, repairing, and maintaining critical facility systems. These systems encompass a wide range of essential infrastructures, including electrical, mechanical, fire and life safety, environmental controls, and landscaping.
In this capacity, the Chief Engineer ensures that all systems operate at peak efficiency, reliability, and compliance with industry standards.
In managing a diverse team comprising both exempt and non-exempt personnel, the Chief Engineer is responsible for encouraging a dynamic and high-performing workforce. This includes forging collaborative relationships, providing ongoing mentorship, and delivering targeted training programs to improve skills and capabilities.
The ideal candidate possesses outstanding communication skills, enabling them to distill complex analytical and trend data into actionable insights. These insights are then communicated effectively to site leadership to aid in risk mitigation strategies.
Moreover, the Chief Engineer plays a crucial role in identifying and proposing innovative ideas sought at growing operational efficiency and reducing expenditures across facilities operations. This strategic approach not only supports the organisation's cost-effectiveness but also aligns with sustainability and operational excellence goals.
The Chief Engineer is encouraged to lead by example, fostering a culture of continuous improvement and proactive problem-solving within the department.
Associate degree or equivalent experience or vocational training in Electrical or Mechanical Engineering Technology, Facilities Management, or a related field. 5+ years in a leadership or supervisory role within a data center or similar critical operations environment. Strong understanding of data center infrastructure, including power systems, cooling systems, and backup power solutions.
Ability to provide on-call support, responding rapidly and effectively to emergency situations.
Bachelor’s degree or equivalent experience in Mechanical Engineering, Electrical Engineering, or a related technical field. 7+ years of data center leadership experience or similar critical operations environment. Skilled in coordinating with critical facilities professionals to perform corrective actions, complete incident reporting, and conduct root cause analysis.
Outstanding leadership and team development skills. Excellent negotiation and vendor management skills, with experience optimising service agreements and contractual terms. Ability to interpret complex data and trends.
Proficiency in the use of Computerised Maintenance Management Systems (CMMS).