Client Partner Manager, GCR Leisure, Apple Ads Greater China

At Apple, we work every day to create products that enrich people’s lives. We want to help people in every part of their lives that we can, including making the world’s best content easily and beautifully available to the hundreds of millions of people around the globe who use Apple products.

Our Advertising Platform is a set of technologies that enable thriving ecosystems for Apple’s content partners; we help publishers and developers earn money for the work that they produce, and we help consumers discover amazing content that iOS developers are creating for their iPhone and iPad. Ads in the App Store is an easy, efficient and fast-growing platform for app discovery.

With over 65% of all app downloads resulting directly from a search on the App Store, Apple Ads is quickly becoming the platform of choice for app promotion for iOS developers.

In this role, you will grow and lead a team that is responsible for account managing, optimizing and developing our largest accounts. Critically the team will have a clear focus on both customer satisfaction and revenue targets. You’ll use your knowledge of developers, advertisers and agencies to create and maintain positive and productive relationships with marketers of all size and type.

This team is essential in supporting the growth of our largest accounts and helping them achieve success.

You’ll quickly gain the respect and support of both management and other employees by achieving business goals and demonstrating good judgment, eye for business, balance, objectivity, collaboration, quiet confidence, and trustworthiness. You will also have direct management responsibility for a team of Platform Specialists.

Reporting into the regional Head of PSMs, partnering closely with Gaming Client Partner Manager on gaming team’s business strategy and operation for strategic customers. Management of the Gaming Platform Specialist Team, who are responsible for managing, growing and developing our strategic accounts. You will lead and developing this team, while remaining very hands on with our biggest customers.

Driving the right sales culture under regional PSs organization’s strategy and culture, that ensures we achieve revenue targets, and other specific metrics (e. g. incentive program, OKRs).

Leading by example and ensuring we are delivering extraordinary services to all customers. Ensuring team report their businesses through our CRM system and other internal business management tools. Ensuring the team work closely and efficiently with the Client Partner team to build the optimal working relationship that delivers the best experience for our customers.

Working closely with the Marketing, Measurement Strategists and Sales Enablement and Operations, etc. teams to feedback market sentiment on products. In short, this is an incredibly exciting opportunity to lead the Platform Specialist team focusing on Games at Apple.

This team is critical to the business success and has to be able to combine their skillset of analyzing data and optimizing accounts with the ability to run client meetings at the senior level.

Extensive management experience leading highly successful teams ideally in digital account management in Greater China. Significant work experience and a high level of credibility in online, digital or performance marketing, ideally working in the mobile advertising market. Collaborate with the Client Partner team in selling to customers at C-Suite while also being able to understand and optimize data at account level.

Work with cross functional teams to drive a culture of collaboration and shared success.

Experience and evidence of building excellent team cultures; coaching, developing and retaining talents; guide teams through transitions and changes effectively. Deep understanding of the mobile market in Greater China especially mainland China (both domestic and export), and keen passion to learn for the ever-changing digital space. Deep knowledge of gaming industry with strong experiences of managing clients and sales teams.

Ability to organize the team, keep them focused on the critical business priorities while able to step back and see the bigger picture. Excellent communications skills, listen effectively, socialize ideas across different functions and articulate the business visions both internally and externally. Possess a growth mindset, highly collaborative and resilient.

Track record of success and outstanding achievement. Mandarin and English proficiency required. Bachelors degree educated.

Master degree is a plus.