Claims Business Analyst with P&C Insurance Domain

Role Summary:

• The Claims Business Analyst is responsible for developing detailed business and functional requirements for claims processing and administration systems, as well as ensuring proper integration with downstream systems for reporting purposes.
• The role also includes planning and conducting User Acceptance Testing to guarantee that the systems meet the necessary specifications.
• Additionally, the Claims Business Analyst provides analytical support for various projects and initiatives aimed at enhancing the claims management processes within the organization.

Technical Qualifications:

• 12+ years of business analysis experience, with 3+ years within the space of property and casualty insurance claims.
• Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes.
• Strong experience with the development of detailed business requirements and technical specifications.
• Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories.
• Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation.
• Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.
• Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality.
• Experience supporting AI related or AI enabled initiatives is a strong plus, but not required.
• Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc.

Responsibilities:

• Lead requirements definitions for complex enhancements and on-going strategic initiatives.
• Identify and translate business needs into clearly defined requirements.
• Create documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.
• Support AI enabled initiatives by documenting business requirements and collaborating with product, development, UX, and QA teams, as assigned.
• Provide guidance and support to less experienced business analysts. Help to improve requirements, quality, workload management, and overall delivery effectiveness.
• Proactively manage workload, priorities, and dependencies, and remain available to support additional assignments as business needs evolve.

Experience:

• P&C Insurance: 3 years (Required)
• Business analysis: 3 years (Required)

Work Location: Hybrid remote in Alpharetta, GA 30009