Senior Director, Customer Success
Spotted 20d ago
What you'll need to apply
Fields this application requires
NameEmailPhoneLocationRésuméLinkedIn profileWork authorization answerVisa sponsorship answer
Company-specific questions
- Please enter your preferred Last Name/Surname (only enter your preferred Last Name/Surname)
- Zip Code/Postal Code
- Current Company
- Are you currently an employee or contractor at Abnormal? (if Yes, please add your Abnormal email in the email section of the application page)
- Have you previously worked at Abnormal
- Do you have 10+ years in Customer Success, Account Management, or Post-Sales leadership within B2B SaaS, including 5+ years leading large or multi-level teams (leading leaders, not just CSMs)? Please briefly explain your specific, relevant experienceessay
- What's the largest enterprise/global customer segment you've owned — size, ACV, and any Fortune 500 logos?essay
- Have you led CS through Directors and Managers, or were CSMs reporting to you directly? Please briefly explain your scope of team management.essay
- Do you have direct experience partnering with Renewals/Sales on retention and expansion motions, and can you speak to a specific mechanism you used?essay
- Are you comfortable with up to 25% travel?
We spotted this role from Abnormal Security's careers page. The full description lives on their site, apply directly above and we'll keep watching for more like it.